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Member Service Representative II

Date Posted: May 17, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Covina, Baja California, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026

Job Description

Overview

As a Member Service Representative II at Foothill Credit Union, you'll play a crucial role in delivering exceptional service to members while facilitating their financial journeys. This position emphasizes community involvement and aims to improve members' financial health through professional interactions and effective sales strategies.

Key responsibilities

  • Provide exceptional member service and build meaningful relationships.
  • Perform transactions such as deposits, withdrawals, and loan payments.
  • Achieve sales goals by promoting appropriate products and services.
  • Assist with complex member requests and create a welcoming environment.
  • Balance cash drawer daily and maintain accurate transaction records.
  • Support marketing campaigns and organizational initiatives.
  • Train new team members as needed.

Required skills

  • 1-3 years of credit union or banking experience
  • Previous teller or customer service experience
  • Knowledge of banking and credit union regulations
  • Strong interpersonal and communication skills
  • Basic math and organizational skills
  • Bilingual (Spanish/English) proficiency preferred

What the company offers

  • 100% covered Medical/Dental/Vision for team members
  • 401(k) plan with match
  • Profit-sharing plan
  • Loan discounts
  • Paid holidays and time-off

Skills Required

Company Overview

Covina, Baja California, United States of America

Foothill Credit Union is a financial institution dedicated to improving the financial health of its members while being a community advocate. They serve a diverse group, including educators and local businesses, with a focus on excellence and communi... Read More

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