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Member Experience Representative

Date Posted: May 17, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location San Diego, Baja California, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026

Job Description

Overview

The Member Experience Representative at BluPeak Credit Union is responsible for meeting operations and sales objectives while building loyal member relationships. This role involves managing cash transactions, cross-selling financial products, and ensuring a high level of customer service.

Key responsibilities

  • Ensure members feel welcomed and provide a World Class Personalized Experience
  • Maintain a teller drawer and process cash and check deposits and withdrawals accurately
  • Post loan payments and process various transaction requests
  • Answer telephone calls and provide information on savings and loan rates
  • Balance cash drawer in required time frame
  • Perform file maintenance duties for various accounts and transactions
  • Cross-sell credit union products and services to meet financial needs
  • Establish new memberships and coordinate loan application processes
  • Comply with anti-money laundering laws and other regulatory requirements
  • Assist team members to achieve individual and team goals

Required skills

  • High school diploma or GED
  • Two or more years of experience in a financial institution
  • Sales and cash handling experience
  • Technology proficiency in loan origination systems and Microsoft Office
  • Strong interpersonal skills and professional presentation
  • Ability to work branch operational hours including weekends

What the company offers

  • Yearly salary range of 23-25

Skills Required

Company Overview

San Diego, Baja California, United States of America

BluPeak Credit Union is dedicated to fostering community and providing financial services. The organization prioritizes meaningful engagement with its members and aims to create a better world through its initiatives. Read More

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