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Member Advisor

Date Posted: May 17, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Indiana, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026
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Job Description

Overview

As a Member Advisor at Hoosier Hills Credit Union, you will play a vital role in delivering outstanding member service by providing personalized advice and connecting members with the right financial products and services. This position emphasizes relationship building while ensuring compliance and striving to exceed member expectations.

Key responsibilities

  • Conduct transactions and loan processing efficiently
  • Offer personalized budget counseling and financial advice
  • Follow daily operational procedures and comply with regulatory requirements
  • Resolve member issues professionally and build trusted relationships
  • Engage in referral and cross-selling to meet sales and service goals
  • Enhance member satisfaction by addressing requests and discrepancies
  • Communicate effectively with team members and support branch events
  • Utilize product knowledge to maximize member value
  • Commit to continuous learning and personal development

Required skills

  • High school diploma or equivalent
  • 1-2 years of retail or customer service experience in the financial industry
  • Strong knowledge of retail and Credit Union products and services
  • Sales and service excellence track record
  • Understanding of lending principles preferred
  • Outstanding verbal and written communication skills
  • Professional demeanor with a positive attitude
  • Analytical skills for informed decision-making
  • Ability to build and maintain positive relationships

What the company offers

  • Competitive salary ranging from $22.08 to $29.43 per hour
  • Comprehensive benefits package including health insurance and retirement plans
  • Paid time off
  • A rewarding career focused on making a difference in members' lives and the community

Skills Required

Company Overview

Hoosier Hills Credit Union
Indiana, United States of America
3 Current Jobs Openings

Hoosier Hills Credit Union is dedicated to making a difference in the lives of its members and the community. The organization focuses on delivering exceptional member service and offers a comprehensive benefits package. Read More

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