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Manufacturing Customer Service Associate

Date Posted: Nov 03, 2026
Yearly: USD - USD

Job Detail

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    Location Cedar Lake, Indiana, United States of America
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    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
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    Apply Before: Feb 01, 2027

Job Description

Overview

Description: The Gund Company has an immediate opening for a full-time Manufacturing Customer Service Associate to join our team!Shift: 8:30am-5:00pm, Monday-FridayHourly Wage: $21.00-$26.00About The Gund CompanyThe Gund Company, a leader in engineered material solutions, specializes in customized electrical insulation products. We pride ourselves on delivering high-quality products and excellent customer service. We are currently seeking a Manufacturing Customer Service Associate to join our team.The Gund Company: Take Care of Each Other, Take Care of the Customer and Take Care of the BusinessJob Summary Manufacturing Customer Service AssociateAs a Manufacturing Customer Service Associate, you will be the key link between customers and the company, ensuring accurate and efficient processing of orders. Your responsibilities would involve verifying materials availability, entering quotes into the ERP system, and sending order acknowledgements to keep everything on track.Key Responsibilities Manufacturing Customer Service AssociateEnter purchase orders and quotes. Confirm ship dates and follow up with tracking information to customers.Communicate with the team and production regarding any material issues and potential late shipments. Coordinate with the Production Department to obtain accurate shipment lead time information.Accurately respond to customer inquiries related to order fulfillment in an expeditious and complete manner. Requirements: High School Diploma or equivalent requiredProfessional communication skills, math, and problem-solving are a must.Detail-oriented data entry skills required.Proficiency with Microsoft OfficeExperience with reading and interpreting technical drawings is preferred. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit and reach with hands and arms. The employee is regularly required to stand; walk and use hands to finger, handle, or feel. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.BenefitsPaid Time Off (PTO) and Paid HolidaysComprehensive benefits package (Health, Dental, Vision, Life, Disability).401(k) plan with a 50% employer match.Profit SharingOngoing training and development programs.Join a company that values your contribution and invests in your future. Apply today to start your career with The Gund Company! Careers: Why Work at Gund The Gund Company Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions of the Manufacturing Customer Service Associate position. EEO Statement: It is the policy of The Gund Company to recruit, hire, train, and promote employees without discrimination. Compensation details: 21-26 Hourly WagePI78b97166e8c5-5840

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Waukesha, Wisconsin, United States of America

The Gund Company is a global leader in engineered material solutions, serving various markets such as power generation and industrial sectors. Founded in 1951, the company operates 16 facilities worldwide and emphasizes high-quality products and exce... Read More

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