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Manager, Sales Process & Technology - Hybrid

Date Posted: Jun 28, 2026
Yearly: £ - £

Job Detail

  • location_on
    Location Houston, Texas, United States of America
  • desktop_windows
    Job Type: Any
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026

Job Description

Overview

The Manager, Sales Process & Technology at NRG Energy will lead the implementation of process improvements and technology solutions to enhance customer experience and sales performance across multiple teams. The role involves collaboration with sales leadership and stakeholders to deliver high-quality initiatives that align with business objectives, ensuring effective sales execution and operational efficiency.

Key responsibilities

  • Lead end-to-end execution of process and technology initiatives, ensuring timely delivery and quality standards.
  • Translate business needs into actionable solutions to enhance partner experience and streamline sales execution.
  • Collaborate cross-functionally with Sales, Technology, Compliance, QA, Legal, and external vendors.
  • Serve as a subject matter expert for sales processes, systems, and API-driven data flows.
  • Provide analytical and technical support for sales channels and resolve issues promptly.
  • Document and maintain process workflows, ensuring clarity and consistency.
  • Identify process gaps and drive measurable improvements through experiments.
  • Monitor performance metrics and present insights to stakeholders.
  • Manage onboarding of new vendors and capabilities, ensuring process alignment.
  • Lead and develop a team of supervisors and analysts, fostering a culture of accountability.

Required skills

  • Bachelor's degree in business, economics, or related field
  • Experience with cross-functional process or technology initiatives
  • Advanced proficiency in Excel and process mapping tools (e.g., Visio)
  • Proficiency in PowerPoint and Word
  • Experience writing and analyzing SQL queries
  • Familiarity with enterprise systems such as SAP and Salesforce
  • Knowledge of process improvement methodologies (e.g., Lean, Six Sigma)
  • Understanding of APIs and data exchange processes
  • Ability to leverage automation and AI-enabled tools
  • Strong problem-solving and communication skills
  • Experience in partner-driven or multi-channel sales environments

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Houston, Texas, United States of America

NRG Energy is a leading energy company focused on providing innovative energy solutions. The company values employee growth and encourages career development across various business units. NRG emphasizes a dynamic work environment that fosters creati... Read More

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