Overview

Manager, Risks Data & Analytics - Hybrid The Enterprise Payments Governance and Oversight team is seeking a dynamic Manager who will play a pivotal role defining and implementing the future of payments governance and oversight for the enterprise. The Enterprise Payments Governance and Oversight team sits within the Enterprise Payments organization in the Retail Bank. The team is responsible for the governance and oversight of end-to-end core payments functions for all payment types across the enterprise, including monitoring. In this role, you will be at the forefront of payments, developing solutions to remediate some of the biggest payments-related challenges while also seeking opportunities to further enhance existing business-as-usual practices. In this exciting role, you will work closely with key stakeholders across the company to ensure we have a dynamic and well-managed payments ecosystem. This role has a high level of exposure across the lines of business and the opportunity to work with Executives to shape and deliver a payments governance strategy and implement critical initiatives tied to the priorities of the Enterprise Payments organization. You will work with smart, talented people who will challenge you to excel. The Role As a Manager of Governance and Oversight (Data, Insights and Enablement), you will move beyond maintenance to design, implement, and manage data reporting frameworks to ensure robust, scalable, and compliant risk management across the enterprise. You will define and implement the future of data-driven payments governance and risk oversight by working with our data analytics teams to identify the data points and structure that best tell the story of our risk landscape. You will be responsible for creating and implementing data metrics and opportunities to better manage proactive risk identification. Additionally, you will lead the strategic deployment and usage of tools including Generative AI (e.g., Gemini) and automated analytics. Your mission is to think creatively to implement new risk monitoring workflows, eliminate manual execution, and radically elevate the team's technical capabilities. You will solve complex enterprise problems through data and predictive insights, serving as a central bridge between high-level data strategy and 1st and 2nd Line of Defense teams. By directing cross-functional reporting efforts, you will deliver dynamic dashboards for real-time intelligence and proactive trend analysis, enabling the identification and documentation of potential risks before they occur. Additionally, you will deliver critical, executive-level insights that connect the dots across complex payment rails (RTP, ACH, and wire) and diverse lines of business to maintain an ecosystem compliant with the Enterprise Risk Management (ERM) framework. The Person We are seeking a visionary critical thinker with an analytical mindset, executive presence, and a proven track record of solving complex data and risk challenges. Data-Driven Innovator: You possess a sophisticated analytical background and a passion for utilizing Generative AI, intelligent agents, enterprise tools like Google Workplace Studio, Jira / Google AppSheets to drive automation that eliminates manual risk routines. You are highly skilled at translating dense, technical, or complex data into compelling, clear narratives that bring risk trends to life across distinct stakeholder groups. Influential Connector: You possess exceptional communication and influencing skills, with a demonstrated ability to navigate complex organizational structures and collaborate effectively with diverse stakeholder groups. You know how to command a room and present data-backed recommendations that successfully drive documented consensus and champion change. Risk Process Expert: You bring a background in financial services operational risk management frameworks, having previously worked on process re-engineering efforts. You have awareness of risk frameworks