Overview

SummaryWe are seeking an experienced and detail-oriented Revenue Operations Manager to oversee revenue operations for the Statim Logistics business line, with specific focus on billing accuracy, transportation management system (TMS) data integrity, pricing and pay configuration, client and driver account setup, settlements, collections, and related reporting. This role is responsible for ensuring logistics billing workflows, route structures, pricing rules, pay inputs, client platform configurations, and revenue cycle processes are accurate, timely, auditable, and aligned with contractual expectations. The Revenue Operations Manager will partner closely with Operations, Finance, Dispatch, Implementation, Compliance, and IT to resolve discrepancies, improve cash flow, strengthen margin visibility, and support scalable process improvements across logistics operations.Essential Duties and Responsibilities Logistics Revenue Operations and Billing Management Oversee day-to-day logistics revenue operations, including client billing, invoice review, payment posting coordination, collections follow-up, settlements, and account reconciliation.Ensure billing and revenue workflows accurately reflect Statim Logistics service levels, route structures, pricing rules, driver pay inputs, client requirements, and applicable contractual terms.Partner with Finance, Operations, Dispatch, Implementation, and Client Services to resolve billing discrepancies, improve revenue accuracy, and support timely cash collections.TMS, Client Portal, and Revenue System Oversight Oversee and support TMS and client-facing platform configurations that impact billing, pricing, settlements, route setup, recurring orders, account provisioning, and operational reporting.Help establish and maintain controls around client and driver account creation, service level definitions, submission naming conventions, automation scripts, and workflow changes.Serve as a business owner or key stakeholder for logistics system enhancements, integrations, automation initiatives, and process changes that affect revenue operations. Pricing, Pay, Margin, and Revenue Integrity Track and report key logistics revenue metrics, including billing turnaround times, invoice accuracy, accounts receivable, collection performance, settlement accuracy, pricing/pay discrepancies, and route margin performance.Analyze TMS, billing, settlement, and operational data to identify trends, revenue leakage, margin issues, recurring errors, and opportunities to improve accuracy and efficiency.Support structured pricing and driver pay update procedures, including approval checkpoints, audit documentation, and validation against client agreements and internal margin expectations. Compliance, Controls, and Process Improvement Maintain procedures and controls that support accurate logistics billing, TMS data integrity, route and pricing documentation, contractor pay accuracy, compliance workflows, and audit readiness.Identify and implement process improvements to reduce manual work, prevent recurring billing or settlement errors, and standardize revenue operations workflows across the logistics business line.Support automation initiatives, reporting dashboards, and workflow changes that improve visibility into billing accuracy, pay/charge data, collections, route profitability, and operational performance. Cross-Functional Collaboration Collaborate with Finance, Operations, Dispatch, Client Services, Implementation, IT, Compliance, and other departments to improve logistics revenue outcomes and resolve escalated billing, settlement, pricing, or system issues.Serve as a subject matter resource for logistics revenue operations, TMS workflows, client portal processes, pricing/pay configuration, billing requirements, and related reporting questions.Support new client and business line implementations by ensuring route structures, pricing models, client account setup, submission details, billing workflows, reporting n