Description: The Manager, Visitor Center at Boston Common is an exciting opportunity to work with visitors to Boston from around the world and help them explore the rich opportunities Boston has to offer. In addition to assisting visitors, the manager will provide supervisory and operational oversight of staff and the retail facility. As an integral member of the team, the manager will play an important part in supporting the reemergence of the great city of Boston.Responsibilities:Responsible for training and supervising Visitor Center staff at Boston CommonOrder and manage all retail merchandiseMaintain daily and monthly sales reports and visitor statisticsMonitor quality of service provided to visitorsMonitor merchandise sales and make recommendations for re-stocking.Maintain ticket program inventory and monthly reportsKeep staff up to date with current events and Meet Boston marketing programsCreate monthly scheduleConduct annual performance reviews for staffMaintain relationship with Parks Department and Meet Boston membersPoint of sale system / register management, including reconciliation at end of day/shift, bank deposits, troubleshooting issues; training and oversight of staffOther duties as assigned Requirements: A minimum of 2 years of supervisory experience strongly preferred.Prior retail experience is preferred.Knowledgeable of Boston and local events preferred.Outstanding hospitality, customer service skills and passion for helping others required.Professionalism, dependability and punctuality are essential.Prior experience with POS systems preferred.Strong computer skills preferred.Must be able to work weekends and holidays (on rotating schedule).Manager, Visitor Center at Boston Common / Position Details:Full-time, variable daysMeet Boston offers a comprehensive benefits package including health and dental plans, 401(k), vacation, PTO and sick time, company-paid life and disability coverage and an exciting, collegial work environment.To apply, please submit a cover letter detailing specific qualifications for the position and salary expectations as well as a resume.Meet Boston is the primary private sector marketing and visitor services organization charged with the development of meetings, conventions, and tourism-related business. Comprised of over 1,200 member companies in Boston, Cambridge and across New England, our goal is to enhance the economy of the region. Meet Boston is a not-for-profit, membership-driven sales and marketing organization.Meet Boston is proud to be an equal opportunity and affirmative action employer. We value diversity and are committed to creating a workplace that reflects this commitment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Compensation details: 0 Yearly SalaryPI2afc7bada0b6-8942
Not specified in the original listing.
Not specified in the original listing.
The Greater Boston Convention and Visitors Bureau is dedicated to promoting Boston as a premier destination for conventions and events. Their mission involves marketing and selling key convention centers to attract high-profile events that contribute... Read More