Overview

Why join UCS?Since 1958, United Counseling Service (UCS) has been dedicated to providing exceptional care and support to individuals and families in our community. Through a wide range of programs, services, and educational opportunities, we strive to meet the diverse needs of those we serve. Our team includes professionals from various fields, including administration, clinical services, nursing, education, case management, psychiatry, and direct support, working across 17 facilities throughout Bennington County.As a proud affiliate of Vermont Care Partners -a statewide network of 16 non-profit community-based agencies-we deliver comprehensive mental health, substance use, and intellectual and developmental services across Vermont. We are currently seeking compassionate, motivated team players to join us in making a positive impact and building a stronger community.UCS Offers Generous Benefits Competitive pay Generous paid time off Medical, dental, and vision insurance Retirement plan with employer match Employer paid life insurance Employer paid short term and long-term disability insurance Employee Assistance Program Career development opportunities Free clinical supervision towards licensure Loan repayment and tuition assistance program Award winning worksite wellness program An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee. Rewarding experience making a difference in the community.We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community.Under the direction of the Assistant Director of Developmental Services (DS), the Program Manager is responsible for the oversight of the clients and effective operation of the Staffed Living program. This leadership role includes providing strategic guidance, mentorship, and support to Program Coordinators. The Program Manager oversees the day-to-day operations, including supervision of staff, coordination of client services, residential household management, and housing placements. They are responsible for ensuring that all services are delivered in compliance with applicable regulations, policies, and best practices. This position plays a key role in maintaining high standards of care and promoting the independence and well-being of all individuals served.ESSENTIAL DUTIES AND RESPONSIBILITIESThe Program Manager provides administrative supervision to Program Coordinators and is responsible for monitoring the quality and effectiveness of services delivered across programs. This role ensures compliance with agency policies and procedures and is responsible for completing annual performance evaluations for supervised staff. The Program Manager actively participates in the recruitment and interview process for new hires, in collaboration with Program Coordinators, and identifies training needs to support staff development. They are responsible for coordinating and maintaining documentation related to staff training, and for delivering supervision through individual meetings, group sessions, and role modeling.HOUSING SOLUTIONS AND CRISIS SUPPORTThe Program Manager works closely with community members, service providers, and local landlords to address housing-related challenges for individuals served by the Developmental Services programs. In collaboration with Program Coordinators, the Manager helps secure safe and appropriate housing for clients, supports client self-advocacy, and maintains consistent communication with guardians and other key stakeholders.During times of crisis or housing instability, the Program Manager provides strategic guidance and implements positive intervention strat