Overview In this role you will lead a cross-functional team to optimize customer service and logistics for ADM's pet division. You'll collaborate with commercial and planning stakeholders to define order entry, delivery, and OTIF improvements, while managing CPFR with key customers to align forecasts with demand planning. You will drive visibility, issue resolution, and continuous improvement to ensure reliable supply and high customer satisfaction. This position offers strategic impact in shaping customer partnerships and operational excellence. Compensation / Benefitsmedical, dental, vision and on-site wellness center or gym reimbursement401(k) with matching contributionslife insurance and disabilitytuition assistancepaid time off and holidaysEmployee Assistance Program (EAP) ResponsibilitiesLead validation of purchase orders and availability checks for finished goodsOversee delivery scheduling per customer timelines and coordinate documentation, invoicing, and credit approvalsEngage with customers to understand service and quality needs and propose improvementsSupervise deliveries, verify product condition and timelines, and coordinate with TransportationManage credit notes creation for AR control and ensure delivery executionCreate visibility reports on orders, deliveries, service, and credits for sales and other areasMaintain open client communication to influence commercial strategy and actions across departmentsEnsure adequate supply by validating and adjusting forecasts for promotions, seasonality, and special eventsMonitor service levels and identify non-supply risks with corrective action plansGenerate elasticity forecasts for commercial strategies and integrate with customer systemsIdentify opportunities and prepare action plans to support customer objectivesSupport delivery follow-ups to align company and customer supply chainsLead a team in PO data accuracy and system entry Key requirementsBachelor's degree in Supply Chain, Business, or Engineering8-10 years of supply chain experienceStrong end-to-end S&OP and S&OE process understandingFunctional experience in Demand, Supply and Inventory planningBusiness and financial acumenKnowledge of manufacturing processes and target marketsCustomer and business orientationAbility to manage a complex product portfolioStrong leadership and team development skillsExcellent communication and relationship-building abilitiesProficient in Microsoft Office, Salesforce, and ERPsTraining: APICS / CSCP certification a plusProactive, strategic thinker with attention to detailBias for action and ability to multi-taskCustomer focusCollaborationStrong communicationS&OP/S&OEDemand planningInventory planning
Not specified in the original listing.
Not specified in the original listing.
Larkin Benefit Administrators is a human resources consulting firm with a long history of supporting organizations in California. They specialize in delivering tailored HR solutions that ensure compliance with California employment laws and promote b... Read More