The Manager, Claims Operations at USAA is responsible for leading and managing the Auto Non-Injury claims teams, ensuring high-quality member service and operational efficiency. This role focuses on coaching employees, implementing process improvements, and managing compliance with regulatory policies. The position is based in Colorado Springs, requiring in-office presence four days a week.
USAA is dedicated to empowering the military community and their families to achieve financial security through high-quality products and exceptional service. They pride themselves on their core values of honesty, integrity, loyalty, and service. Read More