The Managed Services Administrator is a behind the scenes technical role designed to support, maintain, upgrade, and automate within our managed services technology stack. Someone who loves learning new technology, automation, scripting, and root cause analysis. Driven to find efficiencies and thrives on innovation and working within a team. ESSENTIAL FUNCTIONS: Daily monitoring of internal and external managed infrastructures Behind the scenes support of on-site technical teams Liaison with software and cyber security vendors to troubleshoot, repair, and automate Monthly network health analysis and reporting for managed services clients Continual improvement of managed service alerting systems and proactive automation Contribute to team goals with regards to SLA requirements, case resolution, and customer satisfaction Participate in emergency on call rotation PIecc163c56d3e-04115c143e31-5e48-4549-b2d185386
Not specified in the original listing.
Not specified in the original listing.
ComTec Solutions LLC specializes in providing comprehensive IT solutions and services, particularly in the field of cybersecurity. The company focuses on delivering expertise in cybersecurity policies, standards, and architecture to its clients. Read More