Overview

Job Title: International Imports Coordinator Location: Barrie, Ontario Shift Time: 8:00am to 4:30pm (In-Office) Terms: Permanent Full-Time Salary: Competitive, based on experience Reports To: Operations Manager Open Vacancy: Yes Salary Range: $50,000.00 to $65,000.00 About Us: North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world. We seek out driven, talented individuals to join our team to meet and exceed our clients' needs. We offer a rewarding career and brand that our employees are proud to represent. Job Purpose: To coordinate international imports through air, ocean, and rail. Duties & Responsibilities: Support company Objectives and Key Results (OKRs) by proactively contributing to initiatives that drive strategic goals and organizational successLive our company core values and support a well-organized, respectful, and service-focused work environmentQuoting agents and customers on international air and ocean importsArrange transport of cargo from customers to ocean carrier or airlineProcess paperwork and submit to customs brokers for customs clearanceBook air and ocean shipmentsPrepare documentation for import shipmentsFinalize files and charges to the clientsTrack and trace shipments to destinationCommunicate with international agents, commercial accounts, customs brokers and carriers by phone and emailCalculate revenue and costs on shipment files Mindset & Personality: Customer Service Oriented: Client focused and providing exceptional experience for our customersResponsive: Committed to a high level of responsiveness both inside our business and with our customers and vendorsProactive: Takes initiative and an organized approach to day-to-day operations as well as future needs Professional & Educational Background: 3+ years of related/relevant experienceDangerous Goods training and knowledge considered an assetPost secondary education in Supply Chain Management considered an assetExperience working with Transportation Management Systems (TMS)General knowledge of Canada Customs importing practices and procedures Skills & Ability: Communication: Has good listening skills and communicates effectively in both written and verbal formatsOrganization: Must be highly organized and detail-oriented when dealing with our fast-paced environmentMulti-tasking: Must have strong multi-tasking abilities, be proactive and adaptable based on the needs of the company and our clientsProblem-solving: Strong ability to 'think outside the box' when dealing with complex requirements for clients Effort & Working Conditions: Office Environment Why Join Us? Opportunity to shape client success and operational excellence in a dynamic logistics environmentCollaborative and supportive team culture with a focus on continuous improvementCasual work environmentEngaging social activities and events throughout the yearCompetitive salary and above-standard benefits with opportunities for professional growthExtended health benefitsDental careVision careEmployee Assistance ProgramLife insuranceRRSP program North American Freight Group is a company that truly values its employees. The company fosters a supportive and collaborative work environment, where management encourages growth through mentorship and career development opportunities. Joining North American Freight Group means becoming part of a team that values innovation, teamwork, long-term plans based on our value proposal. Our turnover ratio is actual proof of our ethics and work environment. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process.