Job description: About the RoleThis role is within Residential Loan Servicing with some Commercial loan servicing exposure preferred.We are seeking a manager with strong servicing operations experience and proven leadership capabilities.This leadership position oversees loan operations including payment processing, escrow monitoring, insurance/tax monitoring, investor reporting, quality control, and full regulatory compliance across the loan servicing lifecycle.What You'll DoManage and develop a loan operations team hiring, coaching, performance management, and succession planningEnsure compliance with all federal, state, and local regulations (TRID, RESPA, SCRA, FACTA, GLBA, FDCPA, BSA/BO, and more)Oversee risk mitigation, audit response, and remediation of compliance findingsManage loan purchase/sale activity in partnership with Treasury, Accounting, and Leveraged Lending teamsDrive process improvement and documentation across the servicing unitPartner cross-functionally to meet service level and productivity KPIsProvide regulatory training and updates to staff Qualifications: What You'll NeedBachelor's degree in Finance, Accounting, Business Administration, or Economics7+ years of loan servicing experience5+ years of management experienceStrong knowledge of loan servicing compliance and regulatory requirementsAdvanced Excel and Microsoft Office proficiencyFIS, Black Knight, Synergy, or Cash system experience preferredMust be authorized to work in the U.S. no visa sponsorship available Why is This a Great Opportunity: Long time client - very responsiveThis isn't just a bank it's a bridge.Founded over 50 years ago and headquartered in California, this top-performing, publicly traded commercial bank has built a reputation as one of the most dynamic and culturally rich financial institutions in the country. With more than 110 locations across the U.S. and Asia, this organization sits at a truly unique intersection of global commerce, multicultural expertise, and community impact.Global Reach, Local Impact This institution serves as a financial bridge between the East and West, helping businesses and individuals on both sides of the Pacific explore new markets and unlock new opportunities.A Multicultural, Experienced Team With a deeply diverse and multilingual workforce, different perspectives aren't just welcomed they're essential to the mission.Specialized Industry Expertise From real estate and private equity to entertainment, media, high-tech, and venture capital, you'll gain exposure to sophisticated, high-impact work that most banking professionals never see.Sustained Growth & Career Advancement Over 50 years of growth translates directly into real career opportunities for the people who grow with the organization.Strong Foundation, Enterprising Spirit A top-tier compliance reputation and commitment to absolute integrity, paired with the mindset of an organization that still thinks like a builder.
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Not specified in the original listing.
