Job Description: Job Description Description: Bilingual Loan Service Representative Location: 11149 Research Blvd Ste 300, Austin, TX 78759 Schedule: Monday- Friday: 8:00am- 4:30pm Salary Range: $43,000-$47,500 + Bilingual Incentives: $200 monthly bilingual stipend FLSA Status: Non-exempt At Austin Telco Federal Credit Union, we're dedicated to making a positive impact on our members, our community, and each other. If you're passionate about helping members, enjoy working in a fast-paced lending environment, and are fluent in both English and Spanish, our Bilingual Loan Service Representative position could be your next great opportunity. Come grow with us and make a difference every day. What You'll DoConsumer Loan Processing & Member SupportProcessing consumer loan requests, including running credit reports and completing loan applications in person or over the phone in both English and SpanishAssigning completed loan applications to loan officers for reviewAnswering member inquiries regarding loans, blue book values, payoffs, approvals or denials, and general account servicesAssisting walk-in members with loan information, application needs, and closing of loansProcessing advances on existing lines of credit (LOC) and VISA cardsObtaining payoff amounts for refinances and calculating vehicle values for loan officersLoan Documentation & RetentionPreparing release of title or lien documentation for management approvalPerforms duties related to loan retentionProcess payoff checks and balancing of totalsAdministrative SupportProviding backup support to the reception area as neededPerforming general office tasks such as scanning, faxing, emailing, typing, copying, filing, and using calculators and check scannersWhat You BringMinimum of six (6) months of related lending experienceHigh school diploma or equivalentProfessional fluency in English and Spanish (verbal and written)Strong organizational skills, attention to detail, and effective time managementAbility to work independently and manage multiple tasksExcellent verbal and written communication skillsStrong customer service orientationProficiency with Microsoft Word and ExcelGeneral office skills, including emailing, faxing, scanning, typing, copying, filing, and phone communicationPreferred ExperienceSix months of related lending experience in a bank or credit unionExperience assisting members or customers in a financial services environmentFamiliarity with consumer lending processes and documentationWhy You'll Love Working HereWe're more than a credit union - we're a communitySupportive culture with opportunities for growth and developmentMission-driven organization rooted in respect, empathy, service, integrity, and cooperationOpportunity to help members achieve their financial goals through exceptional lending serviceAdditional RequirementsGood credit standing (verified prior to interview)Successful background check and drug screening upon offerEqual Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees.Requirements: Compensation details: 0 Yearly Salary PIe303d06f5-
Not specified in the original listing.
Not specified in the original listing.
