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Loan Administrator I

Date Posted: Jun 28, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Illinois, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 26, 2026
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Job Description

Overview

The Loan Administrator I at Bank of Pontiac is responsible for providing daily administrative and customer support to Loan Officers and Branch Leadership. This role includes coordinating loan closings, maintaining accurate loan and customer files, processing payments, and enhancing lending activities. Ensuring compliance with bank policies and delivering excellent customer service are key aspects of this position.

Key responsibilities

  • Provide administrative and operational support for Loan Officers and lending staff
  • Prepare and process loan documentation using Hathorn River LOS and other systems
  • Load and maintain loan accounts in the SilverLake core system
  • Maintain organized and confidential customer credit files
  • Review loan files for completeness and follow up on missing items
  • Assist customers with payment processing and loan inquiries
  • Build trust and long-term relationships with customers
  • Adhere to all bank policies and applicable regulations
  • Demonstrate judgment based on bank policy and experience

Required skills

  • Excellent verbal and written communication skills
  • Ability to multitask and manage competing priorities
  • Strong attention to detail
  • Ability to maintain confidentiality
  • Ability to work independently and in a team environment
  • Proficiency in Microsoft Word and Excel
  • Working knowledge of SilverLake, Jack Henry Platforms, Synergy, Encompass, and Hawthorn River LOS
  • Experience with TruStage Compliance Solutions preferred
  • Ability to adapt to evolving banking technologies
  • Minimum of two years of related banking experience
  • Previous customer service experience

What the company offers

  • Competitive salary
  • Full benefits package including health, dental, vision, and life insurance
  • 401(k) plan
  • Generous paid time off
  • Commitment to diversity and inclusive workplace

Skills Required

Company Overview

Bank of Pontiac
Illinois, United States of America
1 Current Jobs Openings

The Bank of Pontiac is a financial institution that offers a range of banking services to its customers. It emphasizes customer satisfaction and compliance with banking regulations while providing support to loan officers and maintaining operational... Read More

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