Overview In this role you drive end-to-end sales operations outcomes for Life Sciences clients, combining strategy, analytics, and technology to strengthen commercial performance. You will lead workstreams, advise client teams, and deliver high-quality solutions that address heart-of-business issues amid evolving regulatory and market dynamics. The work blends cross-functional collaboration with innovative AI-enabled approaches to achieve measurable value. This is an opportunity to shape sales and service experiences at scale within a global context. ResponsibilitiesDefine human-in-the-loop controls, access controls, auditability for AI-enabled solutionsLead discovery workshops, user story writing, process assessments, design sessions, demonstrations, and UATPartner with business stakeholders, commercial leaders, IT teams, data scientists, architects, and implementation teamsEstablish solution roadmaps, implementation plans, adoption strategies, and measurable value casesLead pre-sales activities including proposals, solution demonstrations, estimates, and client presentationsEnsure solutions meet life sciences-specific requirements related to HCP/HCO data, field force structures, regulatory expectations, data privacy, and commercial compliance Key requirements5+ years as Sales Operations SME in areas like sales forecasting, segmentation and targeting, territory design, call planning, dynamic targeting, and quota/incentive planning5+ years hands-on experience in Sales Operations, Commercial Operations, CRM, business transformation, or technology implementation2+ years experience with Salesforce, Veeva CRM, Microsoft Dynamics, Oracle CPQ, Salesforce Revenue Cloud, SAP CPQ, or similar platforms2+ years experience in pharmaceutical, biotechnology, medical device, diagnostics, or healthcare commercial operationsBachelor's degree in business, IS, CS, Engineering, Life Sciences, or related field or equivalentEffective written and verbal communicationRelationship-building and stakeholder managementAbility to lead projects or workstreamsSalesforceVeeva CRMMicrosoft Dynamics
Not specified in the original listing.
Not specified in the original listing.
