Overview

Join our award-winning "One Concentrix" team as a remote Bilingual Licensed Health Insurance Representative! We're looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world's best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.) Must have an active resident license to sell Health Insurance with preferably NO Appointments A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns "World's Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth" awards every year? Then a remote Licensed Health Insurance Bilingual Representative at Concentrix is the right place for you! As a remote Licensed Health Insurance Bilingual Representative, you'll join an organically diverse team from around the globe where all members contribute to and support each other's success and wellbeing, proudly united as "game-changers." Together, we serve as the intelligent transformation partner for the world's best-known brands, delivering exceptional customer experiences with tech-powered innovation. CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and ongoing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Licensed Health Insurance Bilingual Representative working from home, you will: Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication. Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals. Identify opportunities for cross-selling and upselling additional products that align with the customer's needs. Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction. Educate customers on policy options and documentation, clearly explaining the required steps or updates. Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation. Document interactions thoroughly to ensure accuracy, consistency, and continuity of service. Work from a quiet, distraction-free home environment, maintaining professionalism in all communications. Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Health Insurance Bilingual Representative (Remote) role include: Must be able to pass a language assessment for Spanish Six months of customer service experience Active resident license to sell health insurance High school diploma or GED Proficiency in fast-paced multi-tasking Eagerness to learn new technologies Passion for helping others with a patient and empathetic nature Ability to pass a background This is a seasonal role through December 7, 2026, with an opportunity to extend employment in a different role Bilingual not required but encouraged to apply Must reside in the United States or have a valid U.S. address for residence WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we invest in ou