Overview

Description: NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home. We embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional expertise. Our team is the single most important ingredient to our success, and we seek to foster a work environment as welcoming as our apartment communities. We are seeking a highly motivated and result-driven Leasing Manager to join our team at The Courts at Preston Oaks. The ideal candidate will possess exceptional customer service skills and proven ability to achieve high leasing targets. This role offers an exciting opportunity to help lead our Leasing Team, enhance resident satisfaction, and contribute to the growth of our property portfolio. Benefits and PerksStarting compensation: $21 - $22 an hourMonthly leasing/renewal commission30% rent discount10+ days of paid time off in your first year of employmentComprehensive benefits package including medical, dental, vision, life insurance and disability insurance401(k) with generous employer matchEmployee assistance programWellness programEmployee referral programAmazing opportunities for career progressionAlong with tons of other great benefits and amazing perks! Essential Duties and ResponsibilitiesLeasing Manager's primary responsibility is to effectively utilize sales skills to achieve and maintain optimum occupancy via the leasing of units and renewal of existing leases. Leasing Manager must lead and coordinate tasks of Leasing Consultants and must cooperate with all departments in completing all assigned tasks. Leasing Manager is responsible for the following:Leasing apartments. Must greet all prospects and Residents with a smile and professional courtesy. Try to consistently convert telephone traffic to appointments. Tour community with prospective Residents. Send thank-you notes to prospective Residents. Pre-qualify applicants. Review, approve, deny and cancel applications according to the Property Application Criteria. Notify applicants of the status of application.Move-in new residents. Review all necessary paperwork with the new Resident. Accept payment as pre-determined by Assistant Manager. Must understand and complete all lease paperwork in an accurate and timely manner (including applications and credit checks). Deliver move-in gifts and walk units prior to move-in. Issue keys. Follow up with all move ins to ensure satisfaction.Execute and delegate tasks of Property Renewal Program. Renew current Resident leases. Perform follow ups with Residents whose leases are expiring. Prepare, send and follow up on leases needing Resident signature in a timely manner.Organize and host monthly Resident Events and Community Functions. Plan events within budget given by Property Manager. Prepare monthly newsletter and Resident Event Calendars.Move-out vacating Residents. Complete all necessary move-out paperwork in an accurate and timely manner. Retrieve all keys, passes, etc. from Resident.Maintain company customer service standards. Clearly and effectively assist current Residents with concerns and needs to minimize Resident problems in a professional manner. Maintain positive Resident relations.Complete quality control reviews of Leasing Team performance including: phone and email communication; follow up completion; file management; and other items as assigned. Coach and mentor Leasing Team members to improve their performance. Report findings to the Property Manager.Maintain the appearance of the apartment community according to established standards on a daily basis. Inspect grounds, models and leasing office for eye appeal and marketability.Maintain current knowledge of the competitors and of the market by completing weekly market surveys. Research and present marketing ideas and strategies based on these findings to the Property Manager.Maintain knowledge of the availability of the property. Confi