Job TitleWhen you're part of our team, you're joining a group of professionals who do more than rebuild they restore.Job DescriptionThis is a hands-on role requiring a front-line leader to take responsibility for the Company's efforts to support customers after disaster strikes their homes and businesses. The Lead Tech/ Project Manager inspects new projects, determines, and communicates the planned course of action to the team, monitors the project, and adjusts actions to keep the project moving forward while maintaining required standards. If you are passionate to turn uncertainty into reassurance and anxiety into hope, we have the perfect opportunity for you.Job ResponsibilitiesCompletes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to the job.Completes sketch and scope sheet for the estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs, photo documentation, and customer contract to estimator/coordinator inside team members.Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed.Multi-tasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for the job, prioritize activities to meet deadlines.May train new technicians or key operational and sales team members.Job RequirementsExperience in leading, training, or managing others in prior roleRole model our customer service expectations with homeowners, adjusters, vendors, etc.Valid Drivers' License and satisfactory driving recordPhysical Demands and Working ConditionsIncumbent must be prepared to:Move up to 70 pounds often by lifting, carrying, pushing, pulling, or otherwise repositioning objects.Must be able to wear respirator and safety gear when job conditions warrantDisclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their everyday duties from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. Compensation: $20.00 - $25.00 per hour
Not specified in the original listing.
Not specified in the original listing.
