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IVA and Digital Platform Developer

Date Posted: Jun 23, 2026
Yearly: USD 70000.00 - USD 80000.00
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Job Detail

  • location_on
    Location Scranton, Pennsylvania, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026
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Job Description

Overview

The IVA and Digital Platform Developer at Astound is responsible for leading the development of Interactive Virtual Assistant (IVA) and digital solutions, focusing on Conversational AI experiences. The role involves integrating APIs, optimizing natural language models, and collaborating with cross-functional teams to enhance user engagement and system performance.

Key responsibilities

  • Lead end-to-end development of IVA/Digital/chat solutions
  • Integrate IVA/Digital with various backend systems via API connections
  • Implement and optimize Natural Language Understanding (NLU) models
  • Conduct UAT/QA testing and debugging of IVA/Digital applications
  • Analyze user interactions and refine dialogue flows for improvement
  • Collaborate with product managers and UX/UI designers
  • Research and recommend new tools and technologies for IVA solutions

Required skills

  • Bachelor's degree in Computer Science, Artificial Intelligence, Linguistics, Data Science, or related field
  • 3+ years of experience in developing and deploying IVR/Digital, Voicebots, Chatbots, or Conversational AI solutions
  • Expertise in Java, Python, and Node.js
  • Proficiency in API integration and web services (REST and SOAP)
  • Strong knowledge of NLP and NLU concepts
  • Experience with SQL databases and NoSQL (Redis, MongoDB)
  • Familiarity with small language models (SLMs)
  • Strong analytical and problem-solving skills
  • Excellent communication skills

What the company offers

  • 401k retirement plan with employer match
  • Insurance options (medical, dental, vision, life, and STD)
  • Paid Time Off starting at 80 hours per year with increases based on tenure
  • 40 hours of floating holidays
  • 7 paid holidays per year
  • Paid sick leave
  • Tuition reimbursement program
  • Employee discount program
  • Base salary range of $70,000 - $80,000 (annually)

Skills Required

Company Overview

Astound
St Faustin, Texas, United States of America
103 Current Jobs Openings

Astound is a top-tier internet provider that values its employees and customers, providing tools and support for success. The company focuses on single-family sales initiatives in residential areas. Read More

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