Overview

Location & Work Model: Opportunities are available in Memphis, TN; Warrendale, PA; Indianapolis, IN; Dallas, TX; Jacksonville, FL; and Houston, TX. The role follows a hybrid work model. Position Summary This job is responsible for defining, governing, and evolving end to end technology solutions for warehousing and logistics operations, with explicit ownership of the WMS technology roadmap. This role drives technology modernization, product level strategy, and market awareness, ensuring the organization's WMS capabilities remain competitive, scalable, and aligned with industry trends, customer expectations, and 3PL market dynamics. This role provides architectural leadership, establishes standards and best practices, and ensures alignment of solutions with enterprise direction. Primary Responsibilities Define, govern, and lead the architecture vision, principles, and technology roadmap aligned with enterprise strategy. Design scalable architecture across: WMS, TMS, OMS, YMS, LMS Event driven, API based, and EDI integrations Document system architectures, interfaces, feature capabilities, and functional gaps Ensure solutions support multi client, multi warehouse, and omni channel 3PL environments Own and define the WMS technology roadmap, aligned with: Business strategy and growth plans 3PL client needs and operational priorities Translating market insights into clear recommendations Drive continuous improvement based on operational feedback Explore technological trends, including: Cloud native and SaaS WMS evolution Microservices and composable architecture Identify and prioritize high-value AI use cases across supply chain operations, including forecasting, optimization, and decision support Automation, robotics, and WES/WCS convergence Lead vendor evaluations, RFPs, and PoCs for WMS and adjacent technologies Actively participate/lead critical customer demos working closely with Sales and Solution teams Other duties as assigned Education/Experience Bachelor's degree in computer science, Information Systems, Supply Chain Technology, or related field. 10+ years in solution architect with strong WMS and global supply chain focus. Experience with SOA, microservices, messaging, databases, large-scale system integration, and agile environments. Proven ability to drive change and enterprise adoption of architecture standards. Skills & Abilities: Deep Warehouse Management Systems (WMS) architecture, design, and implementation. Global supply chain technology experience across inbound, outbound, inventory, fulfillment, yard, cross-docking, labor, and integrations. Reliability engineering for large-scale warehouse operations (availability, resilience, performance, observability). Ability to bridge operations, engineering, product, and IT teams to improve customer onboarding. Strong partnership with Sales, Operations, solution architects, technical leads, and development teams. Proven leadership of enterprise architecture initiatives with measurable business impact. Expertise across WMS, TMS, LMS, ERP, WCS/SCADA, and database platforms. TOGAF or equivalent framework knowledge; ability to translate strategy into roadmaps. Strong governance, documentation, and design pattern acumen. Excellent communication, problem-solving, and cross-functional collaboration skills. Requirements, Perks, and Benefits (US Exempt) Physical & Cognitive Requirements (With or Without Accommodation) Ability to follow policies and procedures. Ability to read, write, and interpret information. Ability to add, subtract, multiply, and divide. Ability to use hands to finger, handle, or feel. Ability to sit, walk, or stand for the duration of the shift. Must possess visual acuity to perform essential job functions. Ability to conduct physical tasks with a full range of motion throughout the warehouse environment. Ability to lift/carry items up to 50 pounds. Equal Opportunity Employer FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and indi