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IT Technician

Date Posted: Jul 01, 2026
Yearly: C$ - C$
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Job Detail

  • location_on
    Location Montreal, Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 29, 2026
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Job Description

Overview

The IT Technician at Fed IT will provide daily technical support and maintain end user systems in Montréal, Quebec. This role involves ensuring the stability of local infrastructures and directly contributing to operational efficiency and user satisfaction.

Key responsibilities

  • Provide level 1 and level 2 technical support to internal and external users.
  • Participate in an on-call rotation outside standard working hours.
  • Manage the IT asset inventory, including workstations, printers, and mobile devices.
  • Install, configure, upgrade and maintain hardware and software components.
  • Follow change management procedures during system deployments and modifications.
  • Maintain accurate inventory of hardware, licenses and maintenance agreements.
  • Create and update technical documentation.
  • Coordinate with IT vendors and assist with IT purchasing activities.
  • Support employee onboarding and offboarding processes.

Required skills

  • College diploma in network administration or equivalent experience
  • Minimum of 3 years of experience in IT technical support
  • Strong customer service mindset and communication skills
  • Solid knowledge of Windows 11 and Windows Server environments
  • Experience with Active Directory, GPO, WSUS and file services
  • Good understanding of networking fundamentals (DHCP, DNS, VLAN)
  • Experience with Exchange Online and Microsoft 365 environments
  • Familiarity with IT ticketing systems
  • Exposure to virtualization, VPNs, IP telephony or security tools
  • Technical certifications are considered an asset
  • Fluency in French and English, both spoken and written
  • Strong organizational and prioritization skills
  • Ability to document technical processes clearly
  • Autonomy, reliability and team spirit

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Fed IT
Montreal, Canada
1 Current Jobs Openings

Fed IT is a recruitment agency specializing in IT professions. They focus on both temporary and permanent recruitment, with consultants who are experts in the IT field and understand the needs of their clients. Read More

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