Overview

Job Description: Job Description Join Gryphon Place and become part of a collaborative, compassionate team where your work makes a meaningful difference in the community every day. We're committed to supporting the people who support others, with flexible scheduling, a strong focus on work-life balance, free medical benefits for you, additional healthcare options, employer contributions to your retirement plan, paid holidays, and generous paid time off. If you're looking for a mission-driven career where you can grow professionally while still making space for your personal life, Gryphon Place is a place to thrive. STATEMENT OF THE JOBThe Systems Administrator is responsible for the administration, maintenance, security, and performance of the organization's technology infrastructure and enterprise systems. This position manages servers, cloud platforms, network systems, cybersecurity tools, endpoint management, user access controls, and business-critical applications to ensure reliable and secure operations across the organization. The Systems Administrator serves as the primary technical lead for infrastructure and security operations while supporting a growing 24/7 operational environment. This role partners with leadership, vendors, managed service providers (MSP), and internal departments to maintain stable, scalable, and secure technology systems. ESSENTIAL DUTIES AND RESPONSIBILITIES Infrastructure & Systems AdministrationAdminister and maintain organizational servers, cloud environments, and core technology systems. Manage Microsoft 365, Azure AD, JumpCloud, endpoint management systems, and related infrastructure. Configure, monitor, maintain, and troubleshoot: servers workstations network devices wireless systems VPN connectivity VoIP systems backup systems Perform system upgrades, patch management, and lifecycle maintenance. Monitor system performance, uptime, and resource utilization. Cybersecurity & Compliance Maintain and enforce cybersecurity policies, standards, and best practices. Administer endpoint protection, MFA, access controls, and security monitoring systems. Investigate and respond to security alerts, incidents, and vulnerabilities. Coordinate cybersecurity initiatives with external vendors and MSP partners. Support compliance requirements related to: HIPAA data privacy confidentiality organizational security standards Maintain disaster recovery and business continuity procedures. Identity & Access ManagementManage user provisioning, deprovisioning, permissions, and authentication systems. Maintain role-based access controls and least-privilege security practices. Support employee onboarding and offboarding processes. Administer directory services and identity platforms such as: JumpCloud Active Directory Microsoft Entra/Azure AD Network & Application SupportSupport network infrastructure including: switches firewalls wireless access points internet connectivity remote access systems Maintain and support organizational applications and SaaS platforms. Coordinate with vendors for troubleshooting and system maintenance. Assist with implementation of new technologies and systems. Operational Support & EscalationServe as escalation point for complex technical issues unresolved by frontline IT support staff. Participate in rotating on-call support and after-hours incident response. Support 24/7 operational technology requirements. Coordinate critical outage response and recovery efforts. Documentation & Project ManagementMaintain accurate documentation of: systems configurations network diagrams security procedures disaster recovery plans inventory records Assist with IT planning, budgeting, and technology projects. Recommend improvements to infrastructure, security, and operational efficiency. EDUCATION AND EXPERIENCE Education Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field preferred. Equivalent experience and certifications may be considered in lieu of