Position: IT Support Specialist (Ref: 18490)Location: Harrisburg, PA USA, 17120Salary: $39.91/hr.Duration: 11 Months 21 Days - ContractOpenings: 1Deadline: 07/14/2026Description: Local Candidates Hybrid onsite 2 days/weekWe are seeking a detail-oriented and experienced IT Support and Security Specialist for a long-term contract engagement. This role operates in a cross-team capacity, bridging our security and help desk operations to ensure robust technical support and operational integrity.Key Responsibilities Technical Support: Provide comprehensive, general technology support and respond to incoming support tickets. Incident Management: Assist in documenting, managing, and resolving technical incidents and vulnerabilities. Network Monitoring: Conduct routine network monitoring and generate performance reports to ensure system stability. Compliance: Ensure all activities and systems align with established regulatory guidelines and organizational policies. Collaboration: Work effectively between multiple internal teams while maintaining the ability to execute tasks independently with minimal supervision.Requirements Minimum of 2 years of professional experience performing technical work within information technology security and support fields. Strong analytical skills with an ability to manage competing priorities. Excellent collaborative and communication skills.Logistics Engagement Type: Long-term Contract Work Arrangement: Hybrid (Minimum of 2 days per week onsite/in-office) Schedule: 8 hours per day, 5 days per weekRequired / Desired Skills Experience in information security related support Required - 2 Years Experience in helpdesk related support Required - 2 Years Experience with Microsoft server and workstation operating systems Required - 2 Years Experience with Microsoft O365 products Required - 2 Years Experience with incident reporting and support ticketing systems Required - 2 Years Experience with network and computer security testing tools Required - 2 Years Experience reading and interpreting security logs and reports Required - 2 Years Experience working with Tenable and Splunk Required - 2 Years Associates degree or current certifications within information technology Required - 2 Years
Not specified in the original listing.
Not specified in the original listing.
Professional Technology Integration, Inc. specializes in delivering technology solutions and administrative support services. They focus on empowering organizations with tools and expertise to enhance their operational efficiency. The company is comm... Read More