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IT Support Specialist (on-site)

Date Posted: Jun 24, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Jersey City, New Jersey, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026

Job Description

Overview

CFS is looking for an IT Support Specialist to join their New York team. In this role, you will provide technical support to both onsite and remote users in a fast-paced environment while managing ticketing workflows and user administration across various platforms.

Key responsibilities

  • Provide hands-on technical support to onsite and remote users
  • Troubleshoot hardware, software, and connectivity issues
  • Manage onboarding, device setup, and user support
  • Administer user environments across O365, Azure, and Active Directory
  • Handle ticketing workflows and deliver white-glove customer service
  • Support global teams and collaborate on IT initiatives

Required skills

  • 3-5 years of IT support or service desk experience
  • Strong Windows, O365, and user support experience
  • Experience working in fast-paced, high-volume environments
  • Excellent communication and customer-facing skills
  • Financial services experience is a plus

What the company offers

  • Competitive compensation with strong bonus potential
  • Excellent benefits including healthcare and additional perks

Skills Required

Company Overview

Chicago, Illinois, United States of America

CFS is a long-standing, family-owned manufacturing organization that serves the industrial water heating, water treatment, and laundry equipment markets. The company prides itself on its stable growth and collaborative culture, emphasizing work-life... Read More

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