Overview

About ATTCFounded in 2000, ATTC Manufacturing is a leading producer of precision-machined brake drums, rotors, steering knuckles, carriers, and differential cases for the automotive industry. At ATTC, we believe investing in our team members leads to quality work. Our production processes are constantly reviewed for improvement so we can deliver high-quality products with exceptional efficiency. We're proud of our culture of continuous improvement, innovation, and excellence.This position is based at our Tell City, IN facility.Job SummaryATTC is seeking an IT Support Specialist to join our Information Technology team. Reporting directly to the IT Manager, this position provides technical support to employees across the organization while helping maintain computer systems, software, network connectivity, and technology equipment.This role is ideal for someone who enjoys troubleshooting technical issues, helping others, and gaining hands-on experience with enterprise technology systems in a manufacturing environment.Key Responsibilities Install, configure, and maintain computer hardware, software, and peripheral devicesSet up workstations, monitors, printers, scanners, and other technology equipmentProvide technical support to end users in person, by phone, and through remote support toolsTroubleshoot hardware, software, email, and network connectivity issuesAssist employees with Microsoft Office and other business applicationsCreate and maintain user accounts, passwords, and access permissionsAssist with antivirus, endpoint protection, and software updatesConnect users to network resources and provide basic training on company systemsDocument support requests, resolutions, and work instructionsCoordinate with the IT Manager and external vendors on technology projectsAssist with purchasing and inventory management of IT equipment and suppliesEscalate complex technical issues as neededSupport technology initiatives across multiple ATTC locationsPerform other duties as assigned Qualifications Associate degree in Information Technology, Computer Science, or related field preferred, or equivalent work experienceStrong troubleshooting and problem-solving skillsExcellent customer service and communication skillsStrong organizational and time management abilitiesAbility to prioritize multiple tasks in a fast-paced environmentAttention to detail and commitment to providing quality supportTechnical experience in the following preferred:Windows 10/11Microsoft Office 365Active DirectoryMicrosoft IntuneWindows Server environmentsBasic networking concepts (TCP/IP, DNS, DHCP, Wi-Fi)Printers and peripheral device supportAntivirus and endpoint protection softwareMobile device support Physical Requirements Ability to work at a computer for extended periods.Ability to regularly walk and work throughout a manufacturing facility.Comfortable spending time on the production floor interacting with employees.Periodically travel to other ATTC locations. Why You'll Love Working at ATTCWe know that great work starts with great people. That's why we offer competitive pay, advancement opportunities, and a comprehensive benefits package that supports your career and well-being.Benefits include:Affordable insurance options (medical, dental, vision - including HSA plans)401(k) with company matchPaid time off & holidaysTuition reimbursementFlexible Spending Accounts (FSA)Company-paid Short & Long-Term DisabilityEmployee referral and recognition programsWellness and appreciation eventsCareer growth opportunitiesJoin Our TeamIf you're looking to build your IT career while supporting a growing manufacturing organization, we'd love to hear from you. Apply today and become part of the ATTC team. Compensation details: 0 Yearly SalaryPI8f2fc85a5-