Overview In this role you partner with internal teams to implement, maintain, and enhance IT infrastructure, delivering expert technical support and ensuring high customer satisfaction. You'll use ServiceNow to manage everyday IT tasks and participate in deployments and IT projects. The position emphasizes asset management and adherence to policies and standards within a collaborative, cross-functional environment. You will help lead site IT operations and drive service quality, contributing to the broader transformation goals of TEKsystems. Compensation / BenefitsMedical, dental & vision401(k) Retirement PlanLife InsuranceShort and long-term disabilityTime Off/Leave (PTO, Vacation or Sick Leave)Transportation benefits ResponsibilitiesProvide escalated IT partnership for internal employees and support IT infrastructure initiativesMaintain and enhance hardware/software environments (computers, tablets, mobile devices, printers, scanners)Deliver technical support and ensure world-class customer satisfactionUtilize ServiceNow for incident, request, and deployment tasksManage asset lifecycle for hardware devices and participate in IT projects/deploymentsAdhere to company policies and standards and enforce IT best practices Key requirementsCompTIA A+ or Network+ (nice to have)Windows 10Active DirectoryTroubleshootingSupportDesktopCustomer servicego getterorganizedinitiativeWindows 10Active DirectoryTroubleshooting
Not specified in the original listing.
Not specified in the original listing.
TEKsystems is a leader in Full-Stack Technology Services and Talent Services, focusing on transforming ideas into solutions. They partner with a wide range of clients to drive change and innovation across various industries. Read More