Position Title: IT Assistant Location: Palestine, TX Job Category: Full-time, TroubleshootingDescription: Kim's Convenience Stores is a rapidly growing convenience store chain and we are searching for friendly, energetic, and highly motivated candidates to join our team!We are looking for technically skilled candidates for the position of IT Assistant.Benefits:401(k)Paid VacationSchedule:Monday - Friday / 8-hour shiftOn call - weekends / holidays (rotating)IT Assistant Responsibilities:Installing and configuring hardware and software components on locationTroubleshooting and installing Printer/Copier/Scanner machine, hardware and software issues, point of sale systems, digital menu boards, online platformsProviding technical support for end users in Office 365 and other softwareInstalling / Re-installing / Troubleshooting / Upgrading of Hardware/SoftwareWork on rack and non-rack mounted equipment. (Audio, Camera, & Networking)Installing and upgrading various software as neededProvide support to users through Help Desk Ticketing, Phone, and Remote DesktopEstablishing good relationships with all departments and colleaguesManage and update technical and procedural documentation as well as trouble ticketsPerforming duties as assigned by Manager/ Supervisor Requirements Associate degree or industry recognized certificate in Computer Science2+ years of experience in computer networks and systems administration / maintenanceStrong knowledge of Microsoft Windows operating systems, Active Directory, & DNSMust possess strong knowledge of and be able to troubleshoot LAN, WAN, & VPNMust be able to lift to 30 lbs. and be able to work in confined spaces.Must be able to climb up and down a 10' ladderMust be able to run network cables in attics and other cramped non-air-conditioned spaces for short periods of time.Must possess a clear driving record and be able to travel to locations to perform repairsNetwork related certifications a plusGood written and verbal communication skillsGood interpersonal and problem-solving skillsExperience:Troubleshooting: 2 years (Preferred)Windows: 2 years (Preferred)PI34ef6c18e8e7-8892
Not specified in the original listing.
Not specified in the original listing.
