Overview

Inventory Operations ShopkeeperAs an Inventory Operations Shopkeeper, you will gain exposure to coveted luxury merchandise while executing operational and merchandising processes effectively and efficiently. In collaboration with the store team, you will facilitate a neat, clean and organized stockroom and sales floor. Your ultimate goal is to create a seamless experience between the back of house and our sales floor to bring The RealReal brand to life for our customers. If you are a self-motivated individual who thrives in a fast-paced, team environment, this could be the perfect match! Full time positions must have the ability to commit to 40 hours per week and Part time positions must have ability to commit to 25 hours per week including evenings, weekends, and holidays as needed.What You Get To Do Every DayUtilize inventory management systems to scan, process and research merchandise shipments in accordance with TRR's inventory control processesPrepare and ship customers' orders following quality, packing and shipping standardsContribute to successful company growth and securing of our assets through implementation of TRR's Loss Prevention policies & proceduresManage inventory movement by ensuring the accurate & timely processing of mark-downs, transfers & consolidations, receiving and POS transactionsSupport product placement and outfitting that is reflective of trend, reinforces TRR's brand messaging, and inspires the customerProficiently use all core systems & technologies including but not limited to POS, Mac & Google Suite applicationsManage product presentation (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to TRR's standardsAssist in maintaining clean and organized selling floors and stockroomsSupport and model excellent customer service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communicationExhibit fluency in store operational procedures; ability to teach and assist all team members to perform daily store functionsParticipate in all cycle and inventory counts as neededSupport the success of the store by performing other functions or tasks as needed or directedWhat You Bring To The RoleMinimum Requirements:1+ year of experience working in retail or customer servicePast success working in a fast-paced environment with the ability to prioritize multiple tasksAble to handle customer interactions and potential issues/concerns courteously and professionallyAvailable to a work a flexible schedule that meets business needs to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shiftsAble to lift, carry or otherwise move objects weighing up to 25 pounds when merchandising the sales floor and use ladders or stairsExcellent communication & time management skillsAble to use all store equipment and technology as requiredPreferred Requirements:Proficiency with Google Suite and SalesforceCompensation, Benefits, + PerksFULL TIME BENEFITS$500/month bonus (at target)Employee Stock Purchase Plan401K with Company MatchMedical, Dental, Vision & Commuter Benefits (applicable locations)Paid Parental Leave9 Paid Company Holidays18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)PART TIME BENEFITS$250/month bonus (at target)Employee Stock Purchase Plan9 Paid Company Holidays9 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)The expected hourly rate for this role is $19.51-$22.29. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.The RealReal is the world's largest online marke