Overview

Job Title: Inventory Control Coordinator Location: Mississauga, Ontario Shift Time: 8:00am to 4:30pm (In-Office) Terms: Permanent Full-Time Salary: Competitive, based on experience Reports To: Client Operations & Inventory Manager Open Vacancy: Yes Salary Range: $45,000.00 to $55,000.00 About Us: North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world. We seek out driven, talented individuals to join our team to meet and exceed our clients' needs. We offer a rewarding career and brand that our employees are proud to represent. Job Purpose: The Inventory Control Coordinator is responsible for maintaining the accuracy, integrity, and reliability of inventory throughout the warehouse. This role performs cycle counts, investigates inventory discrepancies, validates system data against physical inventory, and supports root cause analysis to improve inventory accuracy and operational efficiency. Working closely with the Client Operations & Inventory Manager. Warehouse Operations, and Client Solutions coordinators, this role combines hands-on warehouse activities with analytical problem-solving to ensure inventory records are accurate, customer expectations are met, and continuous improvement opportunities are identified. Success in this role means inventory records are accurate, reliable, and trusted by customers and internal teams. A successful Inventory Control Coordinator is detail-oriented, analytical, and naturally curious. They investigate discrepancies thoroughly, identify likely root causes, communicate findings clearly, and support corrective actions that reduce recurring errors. They become a trusted resource, maintain strong system knowledge, and contribute to continuous improvement across warehouse operations. Duties & Responsibilities: People & Collaboration Support company Objectives and Key Results (OKRs) by proactively contributing to initiatives that drive strategic goals, operational excellence, and organizational success.Live the company core values and support a respectful, organized, safety-conscious, and service-focused work environment.Collaborate cross-functionally with Warehouse Operations, Client Solutions teams, and management to resolve issues and improve processesCommunicate inventory issues, findings, and recommendations clearly and professionallySupport operational teams during peak business periods as requiredPromote a culture of inventory accuracy, accountability, and continuous improvement Process & Operations Perform scheduled cycle counts and physical inventory counts to maintain inventory accuracyValidate inventory integrity by reconciling physical inventory against Warehouse Management Systems (WMS) recordsVerify inventory movements are completed accurately and in accordance with established proceduresAssist with customer inventory audits and physical inventory eventsInvestigate inventory discrepancies, shortages, overages, damages, transaction errors, and misplaced inventoryResearch inventory issues and prepare findings for review by the Inventory ManagerAssist in identifying root causes of inventory discrepancies and support corrective and preventative actions (CAPA)Verify inventory locations, inventory status, and product holds to ensure inventory accuracyMaintain accurate material dimensions, weights, product attributes, and inventory master dataOperate RF scanners and warehouse technology to accurately complete inventory transactionsSupport implementation of new inventory control procedures and process improvementsSafely operate forklifts and other material handling equipment as required Business & Performance Produce accurate invento