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Inside Sales Coordinator

Date Posted: Jun 24, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Makronia, Ohio, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026

Job Description

Overview

The Inside Sales & Customer Service Coordinator at Industrial Profile Systems will provide essential support to customers while collaborating with Sales Managers, Engineering, and Product Management. This role focuses on building client relationships, managing projects, and identifying sales opportunities, ensuring effective communication of customer requirements throughout the organization.

Key responsibilities

  • Identify opportunities to reactive dormant accounts and grow existing accounts to achieve sales objectives
  • Support customer inquiries by providing quotes, processing orders, and giving client updates
  • Research new product requests and write orders
  • Serve as a liaison with the outside sales team
  • Track and prepare reports on leads and sales
  • Follow up on order entry, sales fulfillment, installation, and customer service requests
  • Maintain records of customer interactions and issues
  • Process applications, releases, cancellations, adjustments, and related paperwork

Required skills

  • 2-5 years of experience in sales and/or customer service
  • Knowledge of Microsoft Dynamics NAV is a plus
  • Experience with ERP or CRM systems
  • Ability to manage multiple priorities and tasks under pressure
  • Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Outlook)
  • Effective verbal and written communication skills
  • Strong organizational skills and attention to detail

What the company offers

  • Full-time position
  • Medical, dental, vision, and life insurance after 31 days of employment
  • 401K eligibility after 60 days of employment
  • Bi-weekly pay
  • Generous PTO policy

Skills Required

Company Overview

Makronia, Ohio, United States of America

Industrial Profile Systems specializes in providing high-quality solutions for manufacturing industries through innovative use of extruded aluminum. They prioritize customer satisfaction with a dedicated team focused on sales support and service. Read More

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