Overview

Job DescriptionJob DescriptionInside Sales AssociateLocation: Gratz, PASchedule: Monday-Friday 8:00 AM - 5:00 PMCompensation Range: $ - $ (depending on experience) About MITER BrandsMITER Brands is one of the nation's largest and most respected window and door manufacturers, home to industry leading brands including MI Windows & Doors, Milgard Windows & Doors, Western Window Systems, and PGT Innovations. We are committed to quality, innovation, and exceptional customer experiences-and we're looking for team members who share those values.The OpportunityMI Windows & Doors is seeking an Inside Sales Associate to support our dealer partners by delivering exceptional customer service and sales support. This role serves as the primary point of contact for dealer orders and inquiries within an assigned territory and acts as a key liaison between customers, sales, and internal teams across the organization.What You'll DoRespond to dealer and customer inquiries with accuracy and professionalismPartner with Outside Sales to resolve order and service concernsAct as a technical resource by utilizing CAD drawings and product referencesCoordinate with Production, Credit, and Delivery teams to support order fulfillmentProcess and release dealer orders, including acknowledgments and updatesMake outbound calls to strengthen dealer relationshipsModel MITER Brands' Core Values in daily interactionsWhat We're Looking For2+ years of customer service experience using an enterprise systemManufacturing or distribution experience preferredCAD drawing experience a plusProficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)Strong communication skills and attention to detailWhy Join MITER Brands?Consistent weekday schedule - no nights or weekendsGrowth opportunities within a national organizationTeam oriented, collaborative cultureWork with respected, industry leading brands Apply today to join a company where your work makes a visible impact.What We OfferAt MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.Health & WellnessThree comprehensive medical plan optionsPrescription drug coverageDental insuranceVision insuranceTeladoc virtual healthcare servicesEmployee Assistance Program (EAP)Annual Wellness ClinicFinancial ProtectionCompany-paid Life InsuranceVoluntary Life InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilitySupplemental Hospital Indemnity InsuranceCritical Illness InsuranceAccident InsuranceAdditional BenefitsPaid Time Off (PTO) and paid holidays401(k) retirement plan with company matchTuition Reimbursement ProgramLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount ProgramMITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.Work Authorization and Sponsorship Disclosure:The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.