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Inside Property Adjuster - CAT Claims

Date Posted: Jun 26, 2026
: USD 27.87 - USD 47.03

Job Detail

  • location_on
    Location Phoenix, Arizona, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026

Job Description

Overview

As an Inside Property Adjuster at USAA, you will investigate, evaluate, negotiate, and settle property insurance claims of low to moderate complexity. The role involves working remotely with some on-site requirements, primarily catering to the military community and their families while adhering to the company's core values of honesty, integrity, loyalty, and service.

Key responsibilities

  • Manage assigned claims caseload of low to moderate complexity damages.
  • Partner with vendors and internal business partners for claims resolution.
  • Investigate claim damages through various research sources.
  • Identify coverage concerns and determine appropriate investigations.
  • Negotiate settlements for low to moderate complexity claims.
  • Coordinate with management on settlements exceeding authority limits.
  • Maintain accurate and thorough claim file documentation.
  • Apply knowledge of estimating technology and virtual inspection tools.
  • Support workload surges and catastrophe response operations as needed.

Required skills

  • High School Diploma or General Equivalency Diploma
  • 1 year of experience handling low complexity property claims or customer service
  • Knowledge of estimating losses using Xactimate or similar tools
  • Demonstrated negotiation, investigation, communication, and conflict resolution skills
  • Understanding of claims contracts, case law, and state laws
  • Ability to prioritize tasks and navigate multiple business applications
  • Active P&C Adjuster license within 90 days of employment

What the company offers

  • Comprehensive medical, dental and vision plans
  • 401(k) and pension
  • Life insurance
  • Parental benefits and adoption assistance
  • Paid time off with holidays and volunteer hours
  • Career path planning and continuing education

Skills Required

Company Overview

Colorado Springs, Colorado, United States of America

USAA is committed to empowering its members, primarily from the military community, by providing financial security through competitive products and exceptional service. The organization values honesty, integrity, loyalty, and service, which shape it... Read More

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