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Inside Desk Property Adjuster

Date Posted: Jun 26, 2026
: USD 26.14 - USD 49.94

Job Detail

  • location_on
    Location Phoenix, Arizona, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026

Job Description

Overview

As an Inside Desk Property Adjuster at USAA, you will investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims while ensuring compliance with state regulatory requirements. This remote eligible role requires effective communication and empathy towards members, especially those from the military community.

Key responsibilities

  • Manage a caseload of low to moderate complexity property insurance claims.
  • Investigate claim damages and conduct research from various sources.
  • Identify coverage concerns and negotiate settlement amounts.
  • Maintain accurate claim file documentation throughout the process.
  • Apply estimating technology and virtual inspection tools.
  • Support workload surges and catastrophe response operations.
  • Adhere to risk and compliance policies during business activities.

Required skills

  • High School Diploma or General Equivalency Diploma
  • 1 year of customer service or insurance experience
  • Knowledge of estimating losses using Xactimate or similar tools
  • Negotiation, communication, and conflict resolution skills
  • Understanding of claims contracts and state laws
  • Ability to prioritize and multi-task
  • Ability to travel up to 25% of the year
  • Acquisition and maintenance of insurance adjuster license

What the company offers

  • Comprehensive medical, dental and vision plans
  • 401(k) and pension plans
  • Life insurance and parental benefits
  • Paid time off and holidays
  • 16 paid volunteer hours
  • Career path planning and continuing education

Skills Required

Company Overview

Colorado Springs, Colorado, United States of America

USAA is committed to empowering its members, primarily from the military community, by providing financial security through competitive products and exceptional service. The organization values honesty, integrity, loyalty, and service, which shape it... Read More

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