Overview

IT ManagerHouston, TX Full-Time ABOUT GLOBAL COMPRESSION SERVICESGlobal Compression Services (GCS) is a comprehensive, independent provider of parts, repairs, and field services for natural gas compressors, gas engines, and ignition systems. With 12 service centers positioned across North America's major oil and gas producing basins, GCS brings deep technical expertise and hands-on support directly to the field. Serving producers and operators worldwide, GCS supports all major compressor and engine platforms with a commitment to equipment reliability, uptime, and responsive local service. For more information, visit POSITION SUMMARYGCS is seeking a hands-on, business-savvy IT Manager to oversee and elevate our information technology infrastructure, systems, and support functions from our Houston, TX headquarters. This role is ideal for a collaborative technology leader who thrives in a lean, fast-moving environment and can balance day-to-day IT operations with longer-term strategic improvements.Reporting directly to senior leadership, the IT Manager will serve as the single point of accountability for all IT across the organization - including corporate systems, field service technology, ERP/business applications, cybersecurity, and helpdesk support for a geographically distributed workforce.KEY RESPONSIBILITIESInfrastructure & OperationsManage and maintain all IT infrastructure including servers, networking, cloud platforms, and endpoint devices across corporate HQ and 12+ service center locationsManage the day-to-day relationship with GCS's outsourced Managed Service Provider (MSP), including service levels, escalations, and contract performance; evaluate and manage other third-party vendors and technology partnersEnsure high availability of business-critical systems and lead incident response and resolutionOversee backup, disaster recovery, and business continuity planningBusiness Applications & ERPAdminister and support core business applications including ERP, CRM, and field service management systemsPartner with operations, finance, and field service teams to identify process improvement opportunities enabled by technologyLead or coordinate system upgrades, integrations, and new application rolloutsCybersecurity & ComplianceImplement and maintain IT security policies, controls, and employee training programsMonitor for threats and vulnerabilities; coordinate response to security incidentsEnsure compliance with applicable data protection and cybersecurity standardsField & Remote SupportProvide IT support to field technicians and remote offices across North AmericaEvaluate and deploy mobile and field-service technology solutions that improve technician productivityLeadership & StrategyDevelop and manage the IT budget; track spend against plan and identify cost optimization opportunitiesBuild and maintain an IT roadmap aligned with GCS's growth and operational prioritiesMentor and develop any direct IT staff or contractors; coordinate with the outsourced MSP where applicableQUALIFICATIONSRequiredBachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)7+ years of progressive IT experience, including at least 2 years in a management or team lead roleStrong working knowledge of network infrastructure, Windows/Azure environments, Microsoft 365, and endpoint managementHands-on experience with ERP system administration (e.g., SAP, Microsoft Dynamics, or similar)Demonstrated ability to support multi-site or distributed organizationsStrong communication skills; able to translate technical concepts for non-technical stakeholdersPreferredExperience supporting field service or industrial / energy sector operationsFamiliarity with OT/SCADA environments or operational technology in an industrial settingExperience working within a private equity-backed portfolio companyRelevant certifications: CompTIA Security+, Microsoft Azure, ITIL, or similarCOMPENSATION & BENEFITSBonusAnnual perform