Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Join Spectrum and unlock your potential with competitive pay starting at $20/hour plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.Looking for a role where your communication skills drive real customer solutions? As a Rep Community Solutions Inbound Sales at Spectrum, you will connect with new, existing, and former customers, guiding them to the best value across cable, internet, home phone and mobile services. Your expertise will ensure customers make informed choices, leaving a lasting impact on their experience and satisfaction.How You'll Make an ImpactEngage customers by evaluating their needs and sell them tailored product and service solutionsEducate customers on the features and benefits of Spectrum's offerings to build lasting valueConsistently meet or surpass weekly and monthly sales targets by selling multiple service optionsDevelop customer-focused solutions, highlighting benefits to ensure the best product combinationsFunction as a knowledgeable consultant, recommending services based on unique customer profilesFoster strong relationships by maintaining high standards of professionalism and customer satisfactionAddress retention and overflow billing calls, resolving questions and retaining customersWorking ConditionsWork in an office environment with variable hours, including weekends, holidays and split days offWhat You'll Bring to SpectrumRequired QualificationsEducationHigh school diploma or equivalentExperience1+ years' sales experience, preferably selling Voice, Data and Video solutions0.5-year internal experience as a Billing agent with proven success in sales goals1+ years of customer service or call center experience0.5-year sales experience or demonstrated sales success in a Spectrum position0.25 year demonstrated sales success in a Spectrum roleSkillsAbility to read, write, speak and understand EnglishEffective sales techniques and sustained achievement of sales targetsWorking knowledge of cable communication products and services including video, internet, voice and mobileFamiliarity with billing systemsConsultative approach to customer needs analysis, objection handling, sales pitching and closingAbility to answer product and service questions and explain offerings clearly CAM115 2 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $15,308. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our custome