Overview

As Human Resources Manager, this member of our senior leadership team will lead HR operations for our long-standing Milwaukee brands, including our catering division and flagship restaurant. Working with our Coordinators, divisional leaders and the ownership team, this HR professional will have one eye on the tactical needs of operating the business and the other looking forward, devising plans to streamline operations and crafting creative plans to serve our team of "The Finest hospitalitarians" in town. Our HR Manager's daily activities will be driven by the needs of the team, so no two days are the same, but the list below provides responsibilities and focus areas.Provide daily, ongoing leadership, management and guidance including task assignment and performance management for Human Resources GeneralistOperate with a solutions-driven approach Facilitate growth and scalability of SHG operations through process and leadership developmentMake data-driven decisionsDrive employee engagement, retention and growth through innovative programs, outreach and benefits Operate in a manner that balances service of employee needs and the needs of the organizationEngage with community, industry or occupational groups or partners to gather data, form relationships and continue professional developmentFunctional Tasks:Conduct recruiting process from position review and posting, through resume screening, initial interview, additional steps and candidate communicationsServe as subject matter expert for questions, changes or needs in our HRIS and timekeeping systems, including database maintenance as needed and operating as primary contact with vendors to resolve issuesCollaborate with the Training Manager to develop and deliver on-going training to team, department and area leaders on pertinent topicsManage employee performance management system and review schedule, including offering guidance and training to leaders regarding goals, feedback and review developmentMonitor SHG compensation model and benefits offerings to ensure compliant, equitable pay rate scales and decisionsUpdate and/or develop corporate programs, documents and policies in conjunction with executive team and property leadersWork with leaders to develop annual recruiting planComplete necessary periodic, monthly and/or annual reporting as it relates to ACA, vacation hours, 401(k) census needsInterface with DWD/Wisconsin Unemployment Insurance division as required regarding open UI casesSetup, launch and manage annual Top Workplace Survey and other employee surveys as neededEnsure timely, compliant access to SHG benefits programs, including COBRAManage ADA accommodation needs and FMLA requests, certification and determinationEnsure legal compliance and use of best practices throughout SHGSubmit timely, accurate, bi-weekly reporting to facilitate payroll processing In the absence of HR Generalist, launch employee onboarding events, conduct orientation and serve as point of contact for SHG employees, managers and appropriate vendors and partnersQualificationsTechnical Requirements:Working knowledge of Microsoft Office SuitePrevious experience Human Resources Information Systems and/or Application Tracking SystemsEducation & Experience:Bachelor's Degree in Human Resources, business or related discipline and a minimum of 5 years' experience in Human Resources, including 3 years in a supervisory capacity, either in HR or another occupation. Additional experience may be considered in lieu of education. SHRM-CP or HRCI-PHR preferredHospitality Experience is a plusEssential job functions:Stand or sit up to 8 hours at a timeLift up to 10 lbs to chest levelExcellent written and verbal communication skillsExceptional discretion, sound judgement and a steadfast dedication to maintain confidentiality in all facets of the workplaceOperate a computer to access the internet and work within a variety of software programsWe're proud to be a NINE-time recipient of the Top Workplace Award, and