Overview

Title: Human Resources Generalist - Employee Relations (Dallas)Job Category: Provider ManagementRequisition Number: HUMAN004347Job Type: Full-TimeDallas, TX, 75235, United StatesDescription Position Summary Under the direction of the HR Director, the HR Generalist supports the employee performance, relations, workers' compensation, unemployment compensation, leave of absence, and other related HR functions for all Texas Family Care Network (TFCN) employees. Responsibilities Support/ Service Delivery Employee Relations Handles routine employee relations questions and concerns that arise related to HR policies, practices, disciplinary matters, performance evaluation, etc. Investigates problems such as working conditions, disciplinary actions, employee complaints, and compliance concerns. Provides guidance and recommendations for problem/issue resolution. Notifies leadership appropriately of concerns and investigations in the programs for which they are responsible. Articulates clearly policies and procedures, and decisions. Supports payroll, including new hires, terminations, and workflows in the HRIS. Reviews and advises on timekeeping issues/concerns. Supports payroll audit requests, reconciliations, and year-end procedures. Benefit and Leave Administration Supports the organization's new hire benefit enrollment process. Assists HR Director and Pressley Ridge Benefits and Leave Manager with annual open enrollment process and any related benefit matters during the year. Supports the Pressley Ridge Benefits and Leave Manager with Workers' Compensation processes as needed. Assists the Pressley Ridge Benefits and Leave Manager with administration of Leaves of Absences and processing as needed. Unemployment Compensation Handles unemployment requests and appeals process. Represents TFCN as spokesperson at Unemployment Compensation hearings. Manages the organization's unemployment compensation claims and appeals process, completing all required forms, filing appeals as necessary, and representing TFCN as spokesperson at Unemployment Compensation appeal hearings. Other Key Responsibilities Provides programs with feedback, support, and analysis for various HR topics. Conducts surveys as requested. Is responsible for completing tasks, projects, and assignments in furtherance of the organization's strategic goals and to ensure HR best practices. Assists the HR Director in responding to various governmental and provider surveys detailing workforce characteristics and/or demographics. Answers routine questions about HR topics from supervisors and employees. In partnership with the Pressley Ridge and TFCN HR teams, develops and facilitates training to program directors, supervisors, and employees on HR topics as assigned. Coordinates with others on recommended training needs. Regularly visits locations. Risk Management and Safety Ensures that work is compliant with local, state, and federal employment laws and regulations, as well as internal organization policy. Supports internal and external audits as needed and as scheduled. Ensures compliance with employee files, including but not limited to, driver's licenses, auto insurance, clearances, etc. Ensures that all required postings are on program bulletin boards. Leadership Advises and assists leadership on employee developmental, disciplinary action and corrective action plans. Collaborates with management and administrative staff as needed. Coordinates efforts with TFCN's and Pressley Ridge's internal training departments and trains program/department leadership on Human Resource related topics, procedures, etc. Professional Development Shows commitment to learning new skills, understanding new legislation and/ or changes in employment law that may impact TFCN. Continues to seek out and receive education within the HR field by regularly attending webinars, conferences, work groups, etc. Documentation Completes all required paperwork that is legible, accurate and uses professional language