Overview

Job Title: HR GeneralistReports to: HR Supervisor/Manager About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Essential Duties & Responsibilities: Manage full-cycle recruiting activities, including sourcing, interviewing, and facilitating the hiring of qualified candidates while partnering with hiring managers to identify staffing needs and required competencies. Coordinate and facilitate all onboarding activities, including preparing new hire paperwork, conducting orientation programs, and ensuring a seamless onboarding experience. Respond to employment-related inquiries from applicants, associates, and managers, referring complex or sensitive matters to the appropriate HR leadership. Administer and support employee benefit programs, including health and welfare benefits, Affordable Care Act (ACA) compliance, Safe Harbor administration, and employee communications. Assist in the administration of leave programs, including FMLA, CFRA, ADA accommodations, and workers' compensation coordination. Maintain employee records and ensure the accuracy, integrity, and confidentiality of HRIS data. Support payroll administration and serve as a backup for payroll processing, including bonus and incentive programs, benefit changes, time-off tracking, expense reimbursements, and payroll audits. Conduct employment verifications, unemployment claim responses, and other employment-related administrative functions. Partner with managers to provide guidance on employee relations matters, workplace investigations, performance management, corrective action, and employee development initiatives. Ensure compliance with federal, state, and local employment laws, regulations, and company policies. Support compensation, performance management, employee recognition, engagement, and development programs. Generate HR reports, metrics, workforce analytics, and other data-driven insights to support business objectives. Promote a positive workplace culture through employee engagement and retention initiatives. Maintain compliance with HIPAA, confidentiality requirements, and HR best practices. Perform other HR-related duties and special projects as assigned. Depending on employee's assignments, more time may be spent on certain essential duties set forth above. Skills Requirements: Bilingual in English and Spanish, with the ability to effectively speak, read, and write in both languages. Strong knowledge of multi-state Human Resources practices and federal, state, and local employment laws and regulations. Experience administering leaves of absence, including FMLA, CFRA, ADA accommodations, workers' compensation, and other related programs. Experience with employee benefits administration, open enrollment, ACA compliance, and employee communications. Experience providing payroll support, payroll audits, and serving as a backup for payroll processing functions. Experience managing full-cycle recruitment, onboarding, and talent acquisition processes. Strong knowledge of employment law compliance, employee relations, workplace investigations, and HR best practices. Proficiency with HRIS systems, payroll systems, and Microsoft Office applications. Excellent communication, interpersonal, organizational,