Overview

Job Description Job Description Job Title: Housing Counselor & Coordinator Location: Los Angeles Metropolitan Area Salary Range: $19/hr - $24/hr, depending on experience and certification Benefits: Comprehensive benefits package including health insurance and paid holidays. Application Deadline: Open About FACE Faith and Community Empowerment (FACE) is a non-profit organization dedicated to serving as a bridge between the Asian-American community and the broader society by fostering private and public collaborations, enhancing the capacities of faith-based organizations, increasing access to resources, and supporting low-income individuals and neighborhood revitalization. Established in 2001, FACE has built a network of over 1000 partners, including collaborations with the White House and Fortune 500 companies. Current program examples include Stop the Hate, Homeownership, Foreclosure Prevention, Affordable Housing, Paid Internship, C2 Leadership Institute (Capacity Building), Lighting the Community Summit, Advocacy/ Research and Clean Energy. More information can be found at Mission Our mission is to advance the participation, contribution, and influence of the Asian American community through faith and community partnerships. Position Overview FACE is seeking a full-time HUD-Certified Housing Counselor/ Coordinator to join its Housing Team. The Housing Counselor is responsible for providing a full range of client services for financial education, first-time home buying, and foreclosure prevention programs, including group education workshops, seminars, and individualized guidance. They will gather documentation needed to evaluate creditworthiness and eligibility of mortgage applicants for various homeownership programs, including mortgage loan products and down payment assistance. They will also be involved in delinquency counseling, assessing documentation to determine home retention workout options, which includes loan modifications and the California Mortgage Relief program. In addition, they will maintain positive and effective relationships with clients and program stakeholders. This job requires working on Saturdays/weekends. DUTIES TO BE PERFORMED Coordinate/conduct case management, training and outreach for housing counseling and homebuyer education. Conduct group education on a variety of topics relative to financial literacy, home buying and foreclosure prevention. Conduct one-on-one sessions with prospective borrowers in order to: analyze financial and credit information, determine customer financing objectives, eligibility of down payment products and gather any additional required information to determine mortgage readiness. Conducts one-on-one sessions with delinquent homeowners to assist clients in evaluating opportunities available through various foreclosure prevention programs. Identify, develop and maintain a quality network of business relationships that serves as a recurring source of referrals for new clients. Maintain current knowledge of industry program requirements pertaining to financial literacy, homeownership, and foreclosure prevention. Entering a client's personal details into our Client Management System (Mpact Pro) Case and session creation/documentation in Mpact Pro Maintaining client documents and forms that have been uploaded on our file sharing system (ShareFile) Schedule appointments, meetings, and reservations as needed Help to coordinate various in-person and virtual events Work with marketing team to develop digital and physical collateral to promote various events and programs REQUIRED SKILLS & EXPERIENCE HUD-Certification for Housing Counseling (Certificate or other proof of certification required) Excellent verbal and written communication skills Excellent computer skills and proficiency in Microsoft Office suite of products Strong interpersonal skills necessary to work effectively with a variety of people and organizations Ability to plan, prioritize, and follow through within dea