Overview

Description: Host / Hostess Parma Tavern Buford, Georgia$12-$14 per hour, based on experienceParma Tavern is seeking friendly, professional, and hospitality-driven Hosts and Hostesses to join our Front of House team. For years, Parma Tavern has been a neighborhood favorite, serving an eclectic mix of Italian-inspired pub fare featuring stone oven pizzas cooked in our 600-degree brick oven, fresh pasta with made-from-scratch sauces, house-ground burgers, shareable appetizers, and an extensive selection of craft beer, wine, and handcrafted cocktails.What truly sets Parma apart isn't just the food-it's our people. Many of our team members have been with us for years because we've built a culture based on teamwork, respect, consistency, and genuine hospitality. We work hard, support one another, and believe every guest deserves an exceptional dining experience.As the first and last impression of our restaurant, our Hosts play a vital role in creating memorable guest experiences. We're looking for individuals who are warm, organized, dependable, and able to manage multiple priorities while maintaining a welcoming, positive attitude. The ideal candidate enjoys working with people, communicates effectively, and understands how proper seating and guest flow contribute to the success of the entire restaurant. What We're Looking For Previous host, customer service, or restaurant experience is preferred but not requiredFriendly, outgoing, and hospitality-focused personalityProfessional appearance and positive attitudeStrong communication and interpersonal skillsExcellent organizational and multitasking abilitiesAbility to remain calm and welcoming during busy periodsDependable, punctual, and prepared for every shiftTeam-first mentality with a willingness to assist wherever neededStrong attention to detailFlexible availability, including weekendsDesire to grow with a stable and successful restaurant Position Responsibilities Welcome every guest with genuine hospitality and a warm first impressionManage guest wait lists using the restaurant's seating systemCoordinate seating to maintain an efficient dining room flowCommunicate table status with managers, servers, and support staffAnswer telephones professionally and assist with guest inquiriesProvide accurate wait time estimates and communicate delays when necessaryAssist with takeout guest pickups when neededHelp maintain a clean, organized, and welcoming lobby and host standOpen doors, acknowledge departing guests, and thank them for dining with usSupport servers, bartenders, and managers during busy periodsComplete opening, running, and closing responsibilitiesHelp create a positive, welcoming atmosphere for every guest Guest Experience Standards Our Hosts are responsible for setting the tone for every dining experience.Our Host Team members are expected to:Create a welcoming and friendly first impressionMaintain accurate seating rotation and table managementCommunicate effectively with both guests and team membersHelp minimize guest wait times whenever possibleResolve minor guest concerns professionally and involve management when appropriateRepresent Parma Tavern with professionalism, enthusiasm, and genuine hospitality Schedule & Availability Parma Tavern serves guests throughout lunch, dinner, weekend brunch, and late-night service.Applicants should have flexible availability, including:Lunch and dinner shiftsWeekend brunchEvening and late-night shiftsWeekendsHolidays and special eventsOpening and closing responsibilities as scheduledThe strongest candidates are dependable, flexible, and enjoy working in a fast-paced, high-energy environment. Qualifications Restaurant or customer service experience preferredStrong communication and customer service skillsAbility to multitask while maintaining organization and professionalismAbility to stand and walk for extended periodsComfortable working in a busy restaurant environmentPositive attitude and strong work ethic What We Offer $12-$14 p