Overview

Job Description HEAD OF OPERATION Salary/Pay Rate: $150,000 - $260,000 per year (plus profit sharing) Location: Irvine, California Job/Employment Type: Full Time Project Scope: Residential (Luxury Residential Design-Build) Overview BuilderWell is an established, profitable luxury residential design-build company with nearly a decade of proven success in Southern California. We already have the licenses, reputation, team, marketing infrastructure, project history, and financial foundation. We are not starting from zero-and we are not looking for incremental improvement. Our goal is to 10X BuilderWell and build Southern California's premier luxury residential design-build company. To accomplish that, we need a Head of Operation who is more than an executive. We need a high-level operator who can build the machine, lead the people, protect the profit, enforce accountability, and turn the founder's vision into measurable results. The founder is a visionary, relationship-builder, and high-level salesperson. Your role is to take full ownership of execution and build a company that performs without depending on the founder's daily involvement. You will have real authority, real accountability, and meaningful financial upside. You will be expected to recruit, hire, develop, manage, and-when necessary-fire people based on performance. If you have already scaled a successful residential construction or design-build company, this is your opportunity to do it again-with direct access to the founder, significant decision-making authority, and the resources to build something exceptional. YOUR MISSION Transform BuilderWell from a successful founder-led company into a professionally managed, highly profitable, scalable luxury design-build organization capable of becoming 10 times its current size. Your job is to: Put the right people in the right seats. Remove the wrong people quickly and professionally. Build a leadership team that owns outcomes without constant supervision. Install companywide systems, scorecards, and accountability. Improve sales conversion and pipeline predictability. Protect and increase gross margin and net profit. Ensure projects finish on time, on budget, and at an exceptional standard. Deliver a consistent white-glove experience to every client. Remove the founder from day-to-day operations. Build a company that is scalable, valuable, and eventually sellable. You will not be measured by how many meetings you attend, how many hours you work, or how busy you appear. You will be measured by results. WHAT YOU WILL OWN 1. COMPANYWIDE OPERATIONS You will assume responsibility for BuilderWell's day-to-day operations and convert the founder's vision into priorities, operating plans, and measurable results. You will: Lead all major departments, including sales, estimating, preconstruction, design coordination, project management, field operations, finance, and administration. Establish clear ownership, expectations, and accountability across the company. Build an operating system that connects every department. Identify bottlenecks and solve their root causes. Create repeatable processes that reduce dependence on individual employees. Establish weekly executive meetings, scorecards, priorities, and accountability. Ensure leadership decisions are implemented-not merely discussed. Make decisions without waiting for the founder to solve routine problems. Build a company that can grow rapidly without creating chaos. 2. PEOPLE, HIRING AND ACCOUNTABILITY You will evaluate the current organization and build the leadership team required to 10X the company. You will: Assess every existing employee objectively. Determine who should be developed, repositioned, replaced, or removed. Identify missing leadership positions and organizational gaps. Recruit, interview, hire, onboard, and retain high-performing leaders. Establish measurable outcomes and scorecards for every position. Conduct direct and consistent performance conversations. Co