Overview

Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they've made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us. At the Y in Central Maryland, we offer a comprehensive benefits package designed to support your well-being and professional growth. Enjoy flexible schedules, competitive pay, and generous paid time off, alongside medical, dental and vision benefits, as well as dependent care FSA. We offer a generous employer contribution to the Y retirement fund, and opportunities for career advancement. Our commitment to fostering a positive work environment means you'll have access to training and development programs that align with our mission to empower individuals and strengthen communities. Join us and bring your passion to a fulfilling career where you can truly make a difference! POSITION SUMMARY: Under the direction of the Swim Director, the Head Lifeguard is responsible for overseeing lifeguards, swim instructors, and general pool operations. This role ensures a safe, high-quality experience for members, class participants, and guests. Key responsibilities include supervising staff, supporting scheduling, ensuring program quality, and communicating with members and parents. ESSENTIAL FUNCTIONS: Provide leadership and supervision of lifeguards, swim instructors, and aquatic programs. Assist with scheduling and evaluating staff to maintain quality service and safety. Monitor pool safety and enforce YMCA policies, guidelines, and best practices. Communicate effectively with members, participants, and parents to ensure positive experiences. Respond professionally to conflicts, safety concerns, or unusual situations and escalate issues as needed. Maintain accurate rosters, enrollment records, and complete required paperwork. Ensure all programs follow YMCA standards and best practices. Support and lead in-service trainings and staff development sessions. Serve as a role model in member engagement and delivering exceptional service. Support the coordination and use of pool space and resources for programs and events. Promote aquatic programs in coordination with center and association marketing efforts. Participate in the center's annual support campaign and encourage associate involvement. Perform duties of lifeguard or swim instructor when necessary. Complete all other duties as assigned. YMCA COMPETENCIES (Leader): Mission Advancement : Models and teaches the Ys values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fund-raising. Collaboration: Champions inclusion activities, strategies, and initiatives. Build relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support. Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of the team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress. Personal Growth : Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or per