Overview

Hamblen Crisis Services CoordinatorHelp Others, Make a Difference, Save a Life.Do you want to make a difference in people's lives every day?Or help people navigate the tough spots in their life?And do it all while working where your hard work is appreciated?You have a lot of choices in where you work make the decision to work where you are valued!Join the McNabb Center Team as the Hamblen Crisis Services Coordinator today!The Hamblen Crisis Services Coordinator JOB SUMMARYCrisis Services Coordinator is responsible for administrative tasks including reports, scheduling, and training. Services Coordinator will provide supervision to designated employees. Clinical responsibilities include on-call and clinical direction while on site. In addition to supervisory responsibilities, Services Coordinator will meet with clients and treatment team as clinically indicated. Facilitate referral-related activities to link clients with needed services. Follow-up on clinical directives to ensure client treatment is being rendered. Complete assessments at main site and in the community setting as needed. This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. Regular attendance is an essential job function. Due to CSU and WIC being 24 hours/7 days per week programming, the following expectation is applied to all staff working in these programs. All staff will be present and on time for shift in order to relieve previous shift.All staff will stay on shift until relief coverage arrive. All staff have been briefed on the nature of the programming and understand that shifts must be covered in order to keep our staff and clients safe.All staff recognize that if bad weather is predicted be prepared to make it in prior to poor travel conditions and to stay until relieve staff can make it in.EVALUATION STANDARDS5 Always Exceeds Performance Standards4 Consistently Exceeds Performance Standards3 Regularly Meets Performance Standards2 Frequently Does Not Meet Performance Standards1 Consistently Does Not Meet Performance StandardsThis job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.1. Participates as an active member of the crisis team.Begins and ends workday as scheduled and is accessible by cell phone when in the field.Communicates with triage to determine priority of call if more than one call is pending.Responds appropriately to all flags, emails, and voicemails.Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudesAttends and participates in scheduled administrative team meetingsMeet with designated employees at least monthly for clinical supervision.2. Completes documentation of client care in compliance with CARF and SSOC standards. Completes all necessary documentation for each client before end of shift.Clearly documents time of referrals and declines.Flags, emails, or calls case managers/therapist to alert provider that client was seen by Mobile Crisis.Fax all pertinent documentation for referrals and document accordingly.3. Provides face to face crisis assessments and coverage 24/7/365.Provides direction t