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Guest Service Representative

Date Posted: Jun 15, 2026
: USD - USD

Job Detail

  • location_on
    Location Jeffersonville, Iowa, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 13, 2026

Job Description

Overview

The Guest Service Representative at Wild Rose Entertainment is responsible for delivering exceptional guest service at the casino. This role involves cash handling, interacting with guests and coworkers, and ensuring compliance with relevant regulations.

Key responsibilities

  • Perform general cashiering duties including counting back change
  • Verify accountability and previous count sheets
  • Transfer funds and conduct transactions with other departments
  • Interact effectively and professionally with guests and coworkers
  • Comply with Title 31 Bank Secrecy Act
  • Perform other duties as assigned

Required skills

  • Customer service skills
  • Cash handling experience
  • Effective communication
  • Problem-solving abilities

What the company offers

  • $13.75 per hour plus tips and attendance incentive

Skills Required

Company Overview

Iowa, United States of America

Wild Rose Entertainment operates Wild Rose Casino & Hotel, which is committed to providing superior guest service. The company fosters a fun work environment and values its employees as ambassadors of its brand and culture. Read More

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