One million success stories. Start yours today.

Guest Service Agent

Date Posted: May 17, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location New Orleans, Louisiana, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Overview

The Guest Service Agent at Element New Orleans is responsible for providing a warm welcome to guests at the front desk, assisting with check-ins and check-outs, and delivering exceptional guest service throughout their stay. This role requires effective communication and multi-tasking skills to handle various responsibilities while ensuring a pleasant experience for guests.

Key responsibilities

  • Greet and register guests in a friendly and efficient manner
  • Handle check-ins and check-outs
  • Obtain information for room reservations
  • Answer guest inquiries about hotel services and local attractions
  • Maintain knowledge of hotel amenities and special events
  • Operate Front Desk computer system
  • Receive and distribute packages and messages for guests
  • Assist in emergency procedures as required
  • Maintain cleanliness and organization of the work area
  • Support coworkers in other areas of the hotel as needed

Required skills

  • High School diploma or equivalent
  • Experience in a hotel or related field
  • Fluency in English, both written and verbal
  • Operational knowledge of Microsoft Office
  • Ability to stand for long periods
  • Multi-tasking and detail-oriented
  • Problem-solving skills
  • Ability to work under pressure
  • Flexibility to work varied schedules including evenings, nights, weekends, and holidays

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

109 - Element New Orleans
New Orleans, Louisiana, United States of America
0 Current Jobs Openings

109 - Element New Orleans is a hospitality company focused on providing a welcoming experience for guests. The company emphasizes outstanding guest service and maintaining a friendly environment at their front desk operations. Read More

Google Map

Related Jobs