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Guest Experience Associate

Date Posted: May 17, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Asheville, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026
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Job Description

Overview

AutoCamp is seeking a Guest Experience Associate in Asheville, North Carolina, to provide exceptional service to guests in a unique outdoor hospitality setting. This role involves greeting guests, assisting with check-ins and check-outs, and resolving inquiries and complaints to ensure a memorable stay.

Key responsibilities

  • Greet and welcome guests in a warm and courteous manner
  • Support guests with registration and accommodation assignments
  • Guide guests through check-ins and check-outs efficiently
  • Collect and distribute messages for guests
  • Manage reservations and cancellations according to procedures
  • Resolve guest complaints and assist with inquiries
  • Perform other duties as requested by Supervisor
  • Cross-train on Food and Beverage tasks

Required skills

  • Customer service background
  • Strong relational skills
  • Ability to work with cloud-based applications
  • Knowledge of Google Suite products
  • Attention to detail
  • Strong problem-solving skills
  • Hospitality management experience

What the company offers

  • $18 hourly wage

Skills Required

Company Overview

AutoCamp- Nature's Boutique Hotel
Asheville, North Carolina, United States of America
0 Current Jobs Openings

AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations - we call it Outdoor Hospitality. Read More

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