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Full Time Loan Assistant/Customer Service Representative

Date Posted: Jul 17, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Grand Forks, North Dakota, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Oct 15, 2026

Job Description

Overview

Description: Join Our Team at United Valley Bank!Now Hiring: Full-Time Loan Assistant / Customer Service Representative - Grand Forks, NDAre you someone who enjoys helping people, staying organized, and being part of a fast-paced team? At United Valley Bank, we're more than just a bank - we're your partner in success. Right now, we're looking for a Loan Assistant / Customer Service Representative to join our team in Grand Forks, ND.This role is perfect for someone who enjoys both customer interaction and behind-the-scenes work, supporting loan officers while delivering exceptional service to our customers. What You'll Be Doing:Deliver friendly, personalized service to customers in person, over the phone, and via emailAssist customers with deposit accounts, online banking, mobile banking, and debit card needsSupport loan officers by processing and maintaining consumer, commercial, and agricultural loan filesPrepare and review loan documentation for accuracy and completenessCoordinate with third parties (appraisers, title companies, insurance providers, etc.) to gather required informationMonitor loan ticklers and follow up on outstanding itemsProcess loan payoffs and maintain accurate loan recordsPerform account maintenance including updates, file verification, and resolving customer requestsMaintain organized loan and account files, both physical and electronicContribute to a positive team environment and support daily bank operationsWhat We Offer:A supportive, team-oriented workplace that values your contributionsCompetitive payFull benefits package, including:Medical, dental, and vision insurance401(k) with employer matchPaid time off and paid holidaysLife and disability insuranceEmployee banking perksOpportunities for growth and advancementJoin a workplace where your efforts matter and your career can grow. At United Valley Bank, we're building something special - and we'd love for you to be part of it. Requirements: What We're Looking For:A strong communicator who enjoys working with customers and team membersHighly organized and detail-oriented with the ability to manage multiple tasksSomeone who takes initiative and follows through on responsibilitiesA team player with a positive attitude and strong work ethicAbility to adapt in a fast-paced, customer-focused environmentWhat You'll Need:High school diploma or equivalent (required)Associate or bachelor's degree in business, finance, or related field (preferred)1-3 years of banking, loan administration, or customer service experience (preferred)Basic understanding of loan documentation or banking processes is a plusProficiency in Microsoft Office (Word, Excel, Outlook)PI1167b247c7e2-7602

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Grand Forks, North Dakota, United States of America

United Valley Bank is dedicated to providing exceptional service to its customers and supporting the communities it serves. With a focus on building partnerships for success, the bank fosters a team-oriented workplace that values contributions and of... Read More

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