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Full Time Customer Service Manager

Date Posted: Sep 12, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Saint Paul, Minnesota, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
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    Apply Before: Dec 11, 2026

Job Description

Overview

Location: Cub Foods Sun RayReports to: Assistant Store Director / Store DirectorClassification: UnionRate of Pay: $33.77 per hourHours: Sunday - Saturday, varied hoursJerry's work perks:Store DiscountPaid Time OffHealth InsuranceVision / Dental InsuranceEmployee Assistance Programs401KFlexible ScheduleIndividuals applying for this position should be willing toEnsure every customer leaves the store with a positive and satisfying experienceMonitor employee behavior to ensure customer satisfaction with all transactionsCommunicate with Management to achieve optimal service levels-no long linesCreate and manage a weekly schedule for a diverse group of employeesTrain and develop future Head Customer Service ManagersAssist with interviewing and hiring new employeesSell Money Orders, Money Grams, and Lottery ticketsHelp maintain a clean and safe storeWork with the team on all tasks necessary to have an awesome departmentJerry's would love to see an individual who:Is friendly and outgoing and promotes customer service for the entire teamHas experience working on a Front end (2-3 years preferred)May have bookkeeping knowledgeKnows about customer relations, protocols, and good work plansIs motivated to grow their career and continue learning To really make an impression, mention Jerry's University, DMA, RMC, PIT Certification in your resumePosition functions and physical requirements may vary by store location.FREQUENT:Physical:lifting/carrying to 50 lbs., pushing/pulling to 20 force poundsreaching, standing, turningEquipment operation:scanner, register, check approval machine, coupon machineMental:judgment/decision making, social skills/verbal interaction, memorization, reading, writing, mathOCCASIONAL:Physical:lifting/carrying over 50 lbs.squatting, stooping/bending, walkingEquipment operation:calculatorPHYSICAL REQUIREMENTS: FREQUENT: 15% of the work shift or at least ten repetitions per work shift OCCASIONAL: Approximately less than 15% of the work shift or fewer than 10 repetitions per work shiftPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Americans with Disabilities Act (ADA)Jerry's Enterprises, Inc. will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit the store to which you are applying. Equal Employment Opportunity (EEO)In accordance with all requirements of federal, state, and local law, Jerry's Enterprises, Inc. is an Equal Employment Opportunity employer. Jerry's Enterprises, Inc. prohibits discrimination in recruiting, hiring, training, promotion, termination, pay, discipline, transfer, fringe benefits, job training, classification, referral and all other aspects of employment on the basis of age, race, color, creed, religion, national origin, ancestry, sex, pregnancy (including lactation, child birth, or related conditions), physical or mental disability, marital status, familial status, veteran/military status, sexual orientation, gender identity or expression, genetic information, status with regard to public assistance, membership or activity in a local commission or any other status protected by federal, state or local law.PrivacyWe respect our applicants' privacy. Applicants will be required to provide specific information to complete the application process. The information you provide, unless otherwise specified, will only be used in regard to our employment decision.

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Alexandria, Minnesota, United States of America

Jerry's Enterprises Inc. is a retail company that operates grocery stores and provides a diverse work environment. They focus on customer service and offer opportunities for career advancement and skill development. Read More

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